UX Strategist, Mid

Booz Allen Hamilton•Rockville, MD

About The Position

As a UX Strategist, you will help transform how users interact with applications by understanding user needs and translating research into actionable insights. Working closely with product managers and as part of an Agile team, you will help understand client vision and user needs, advocate for design-centered priorities and improvements, and contribute throughout the digital creative process, including research, interface design, usability testing, and product implementation. The work supports clients’ healthcare missions. The role focuses on UX/UI design efforts for enterprise or government programs using low-code/no-code platforms. You will create and maintain design systems or component libraries, collaborate with business analysts and developers to turn requirements into usable, scalable design components, and lead client-facing design sessions, requirement reviews, and usability discussions. The position requires the ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements. Selected applicants will be subject to a government investigation and may need to meet U.S. government client eligibility requirements.

Requirements

  • At least 5 years of experience supporting UX/UI design efforts for enterprise or government programs within low-code/no-code platforms.
  • At least 5 years of experience creating and maintaining design systems or component libraries across multiple applications.
  • At least 5 years of experience collaborating with business analysts and developers to translate requirements into usable, scalable design components.
  • At least 5 years of experience conducting client-facing design sessions, requirement reviews, and usability discussions.
  • Knowledge of Figma, including component creation, auto-layout, prototyping, and design-system management.
  • Knowledge of Visio for workflow diagrams, process maps, and system visualization.
  • Ability to design reusable, standardized components and ensure alignment across teams and platforms.
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
  • High school diploma or GED.

Nice To Haves

  • Experience ensuring Section 508 compliance across design deliverables.
  • Experience working with government agencies or federal digital services teams.
  • Experience with low-code/no-code platforms such as ServiceNow, PowerApps, or Appian, and understanding of how UX patterns adapt in constrained environments.
  • Knowledge of accessibility guidelines, including WCAG and Section 508, and their application to UX design.
  • Ability to communicate design decisions clearly to technical and non-technical stakeholders.
  • Ability to gather requirements, translate them into intuitive designs, and iterate quickly based on feedback.
  • Ability to maintain an organized, governed component library for long-term program use.
  • Ability to ensure designs meet accessibility and compliance standards.
  • Ability to support client engagement, lead discussions, and confidently represent the UX perspective.

Responsibilities

  • Support UX/UI design efforts for enterprise or government programs within low-code/no-code platforms.
  • Create and maintain design systems or component libraries to support consistency across applications.
  • Collaborate with business analysts and developers to translate requirements into usable, scalable design components.
  • Conduct client-facing design sessions, requirement reviews, and usability discussions.
  • Use research to develop actionable user insights and advocate for design-centered changes, refinements, and improvements.
  • Participate in user research, interface design, usability testing, and product implementation.
  • Design reusable, standardized components and support alignment across multiple teams and platforms.

Benefits

  • Health, life, and disability benefits.
  • Financial and retirement benefits.
  • Paid leave.
  • Professional development.
  • Tuition assistance.
  • Work-life programs.
  • Dependent care.
  • Recognition awards for exceptional performance and demonstration of company values.
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