UX Research Assistant (Hourly)

Austin Community College • Austin, TX

1d • $30

About The Position

The Office of Communications and Marketing is seeking a detail-oriented and creative Web UX Research Assistant to support our web design, content, research, and development team. The ideal candidate will assist in various research tasks, presentation preparation, asset documentation, and content updates, contributing to the overall success of our web redesign and marketing projects. This position is ideal for someone who is passionate about creating user-centered digital experiences and eager to grow their career in UX research and design. The ideal candidate will play a key role in supporting our Lead UX/UI Manager by conducting user research, organizing data, and contributing to light design tasks. This position is ideal for someone who is passionate about creating user-centered digital experiences and eager to grow their career in UX research and design.

Requirements

• Strong understanding of core UX research methods (e.g., usability testing, surveys, interviews, card sorting, journey mapping) with the ability to adapt them to higher education audiences.
• Critical thinking and problem-solving skills to translate research findings into actionable design insights.
• Adaptability and initiative to help build new processes in a developing UX practice.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Curiosity and empathy for multicultural students, faculty, and staff experiences, ensuring research is student-centered.
• Foundational knowledge of accessibility and usability principles.
• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Experience working in higher education or nonprofit environments.
• High School Diploma
• 1+ year of experience in UX research, usability testing, or related roles (internships or volunteer experience accepted).
• Basic knowledge of UX/UI design tools such as Figma, Sketch, or Adobe XD.

Nice To Haves

• Bachelor’s degree in Human-Computer Interaction, Psychology, Design, or a related field. Equivalent experience in UX research or a relevant role will also be considered.
• Familiarity with research & data tools (e.g., Useberry, Clarity, GA4) is a plus.

Responsibilities

• Collaborate with the UX/UI Design Manager to create and distribute surveys, analyze results, and present findings.
• Assist in documenting and refining ACC assets within Figma, ensuring that design resources are up-to-date and accessible.
• Support web design & development tasks, including preparing survey documents, assisting in design & research activities across the site as it relates to current and upcoming projects.
• Build and refine presentation decks to communicate research findings to cross-functional teams and stakeholders, setting the tone for upcoming web design initiatives.

Benefits

• medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED