UX Research Specialist

Key Lime Interactive LLC• US,

9h•Hybrid

About The Position

We are looking for smart, forward-thinking and experienced Mid-Level UX Researchers to join our renowned, world-class team at Key Lime Interactive. This is a remote position that will require a combination of remote work and in some in-person research fielding, enabling a flexible yet collaborative environment. We are looking for an individual who can operate with a high degree of autonomy, capable of conducting end-to-end UX research with minimal to no direction. Experienced with In-person fielding, as well as testing software and hardware, is a MUST. If you thrive in an environment where there is constant change and your research matters, then this is a good place for you. You'll be working with teams during the design sprints, hence experience working side-by-side with stakeholders is a must. The successful candidate must possess deep, hands-on experience in a comprehensive suite of both qualitative and quantitative UX Research methods, including but not limited to: Behavioral Personas, UX Research Strategy Workshops, Co-Creation Journey Mapping, Workflow Discovery/User Requirements Definition/Problem Framing, Exploratory Research, Agile UX Design or Participatory Design, Contextual Inquiries, Expert Reviews, Usability Testing (In-Lab and Remote), Quantitative Research (using tools like Qualtrics, Optimal Sort, and Userzoom) to conduct: Diary Studies, Surveys, Ethnographic Research, Tree Tests, Eye Tracking, Card Sorts, Focus Groups & In-Depth Interviews (IDIs), Competitive Online Studies, True Intents, and more. A critical component of this role involves deep collaboration. You will be an embedded partner, working side-by-side with product teams and stakeholders throughout intensive design sprints. Therefore, a proven track record and extensive experience in working collaboratively and iteratively with stakeholders are absolutely essential.

Requirements

Minimum Education: Bachelor's Degree in a related field
Minimum Experience: 4 Years in a User Experience role
Experienced with In-person fielding.
Experienced with testing software and hardware.
Experience working side-by-side with stakeholders.
Deep, hands-on experience in a comprehensive suite of both qualitative and quantitative UX Research methods.
Proven track record and extensive experience in working collaboratively and iteratively with stakeholders.

Nice To Haves

Preferred Education: Master's Degree
Preferred fields of education: Statistics, Human Factors, HCI, Industrial Engineering, Anthropology, Social Psychology, Marketing (Research) or MBA.
Preferred Experience: 5 Years in UX role, or equivalent combination of education and related experience.

Responsibilities

Conduct end-to-end UX research with minimal to no direction.
Conduct in-person research fielding.
Test software and hardware.
Work with teams during design sprints.
Work side-by-side with stakeholders.
Utilize a comprehensive suite of both qualitative and quantitative UX Research methods.
Conduct Behavioral Personas.
Lead UX Research Strategy Workshops.
Facilitate Co-Creation Journey Mapping.
Perform Workflow Discovery/User Requirements Definition/Problem Framing.
Conduct Exploratory Research.
Engage in Agile UX Design or Participatory Design.
Perform Contextual Inquiries.
Conduct Expert Reviews.
Perform Usability Testing (In-Lab and Remote).
Conduct Quantitative Research using tools like Qualtrics, Optimal Sort, and Userzoom.
Conduct Diary Studies.
Administer Surveys.
Perform Ethnographic Research.
Conduct Tree Tests.
Perform Eye Tracking.
Conduct Card Sorts.
Facilitate Focus Groups & In-Depth Interviews (IDIs).
Conduct Competitive Online Studies.
Perform True Intents analysis.
Collaborate deeply with product teams and stakeholders throughout intensive design sprints.
Work collaboratively and iteratively with stakeholders.