UX Specialist

Dobbs Defense Solutions, LLC•Landover, MD

3d•$52,000 - $62,400•Hybrid

About The Position

Dobbs Defense Solutions is seeking an experienced UX Specialist to support a high-profile digital modernization initiative focused on improving usability, accessibility, and user experience across large-scale public-facing web platforms. The ideal candidate will combine UX research, usability testing, interaction design, and accessibility-aware design practices to create intuitive and compliant digital experiences aligned with government design system standards.

Requirements

Bachelor’s degree in UX Design, Human-Computer Interaction, Graphic Design, Information Systems, or related field required.
8+ years of UX research, UX design, interaction design, or service design experience.
5+ years supporting large-scale public-facing websites or enterprise digital platforms.
3+ years conducting usability testing, heuristic reviews, tree testing, card sorting, or evaluative UX research.
Strong proficiency with Figma required.
Experience working with component-based design systems and government design standards strongly preferred.
Experience with WCAG 2.1/2.2, Section 508, inclusive design, and accessibility-focused UX methodologies.
Experience supporting Maryland state agencies, healthcare organizations, public health agencies, or comparable public-sector environments strongly preferred.
Experience working within Agile or hybrid delivery environments preferred.
CUA, NN/g UX Certification, HFI CXA/CUA, IAAP CPACC/WAS, or equivalent UX certification preferred.
UX research planning
Usability testing and validation
Wireframing and prototyping
Figma expertise
Design system implementation
Accessible UX design
Stakeholder collaboration
Developer handoff documentation
UX documentation and reporting

Nice To Haves

Experience working with component-based design systems and government design standards strongly preferred.
Experience supporting Maryland state agencies, healthcare organizations, public health agencies, or comparable public-sector environments strongly preferred.
Experience working within Agile or hybrid delivery environments preferred.
CUA, NN/g UX Certification, HFI CXA/CUA, IAAP CPACC/WAS, or equivalent UX certification preferred.

Responsibilities

Develop and execute focused UX research plans tied to implementation and modernization objectives.
Conduct usability testing, card sorting, tree testing, heuristic evaluations, stakeholder validation sessions, and task-based walkthroughs.
Identify usability barriers and provide actionable recommendations related to navigation, service pathways, content organization, and user workflows.
Create wireframes, prototypes, and high-fidelity mockups for key page templates and digital experiences.
Utilize Maryland Web Design System components and Drupal theme constraints during design activities.
Collaborate with content strategists, technical business analysts, and architects to align UX decisions with business, content, and technical requirements.
Document UX findings, accessibility considerations, design rationale, and implementation recommendations.
Support backlog refinement and implementation planning through design handoff documentation and user story collaboration.
Assist with strategic planning efforts by summarizing audience needs, usability findings, and implementation considerations.