UX Specialist

Dobbs Defense Solutions, LLCLandover, MD
$52,000 - $62,400Hybrid

About The Position

Dobbs Defense Solutions is seeking an experienced UX Specialist to support a high-profile digital modernization initiative focused on improving usability, accessibility, and user experience across large-scale public-facing web platforms. The ideal candidate will combine UX research, usability testing, interaction design, and accessibility-aware design practices to create intuitive and compliant digital experiences aligned with government design system standards.

Requirements

  • Bachelor’s degree in UX Design, Human-Computer Interaction, Graphic Design, Information Systems, or related field required.
  • 8+ years of UX research, UX design, interaction design, or service design experience.
  • 5+ years supporting large-scale public-facing websites or enterprise digital platforms.
  • 3+ years conducting usability testing, heuristic reviews, tree testing, card sorting, or evaluative UX research.
  • Strong proficiency with Figma required.
  • Experience working with component-based design systems and government design standards strongly preferred.
  • Experience with WCAG 2.1/2.2, Section 508, inclusive design, and accessibility-focused UX methodologies.
  • Experience supporting Maryland state agencies, healthcare organizations, public health agencies, or comparable public-sector environments strongly preferred.
  • Experience working within Agile or hybrid delivery environments preferred.
  • CUA, NN/g UX Certification, HFI CXA/CUA, IAAP CPACC/WAS, or equivalent UX certification preferred.
  • UX research planning
  • Usability testing and validation
  • Wireframing and prototyping
  • Figma expertise
  • Design system implementation
  • Accessible UX design
  • Stakeholder collaboration
  • Developer handoff documentation
  • UX documentation and reporting

Nice To Haves

  • Experience working with component-based design systems and government design standards strongly preferred.
  • Experience supporting Maryland state agencies, healthcare organizations, public health agencies, or comparable public-sector environments strongly preferred.
  • Experience working within Agile or hybrid delivery environments preferred.
  • CUA, NN/g UX Certification, HFI CXA/CUA, IAAP CPACC/WAS, or equivalent UX certification preferred.

Responsibilities

  • Develop and execute focused UX research plans tied to implementation and modernization objectives.
  • Conduct usability testing, card sorting, tree testing, heuristic evaluations, stakeholder validation sessions, and task-based walkthroughs.
  • Identify usability barriers and provide actionable recommendations related to navigation, service pathways, content organization, and user workflows.
  • Create wireframes, prototypes, and high-fidelity mockups for key page templates and digital experiences.
  • Utilize Maryland Web Design System components and Drupal theme constraints during design activities.
  • Collaborate with content strategists, technical business analysts, and architects to align UX decisions with business, content, and technical requirements.
  • Document UX findings, accessibility considerations, design rationale, and implementation recommendations.
  • Support backlog refinement and implementation planning through design handoff documentation and user story collaboration.
  • Assist with strategic planning efforts by summarizing audience needs, usability findings, and implementation considerations.

Benefits

  • Pay range information will be disclosed consistent with applicable state and local pay transparency laws once available.
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