Assistant, UX (Hourly)

Austin Community College District•Highland, CA

7d•Onsite

About The Position

Provide research assistance to the Enterprise Project Management Office User Experience team. Collaborate with managers and stakeholders to gather and evaluate user requirements. Design and plan one-on-one studies, including crafting clear and actionable research goals. Conduct user research, analyze findings, and synthesize themes and patterns. Translate research insights into design ideas using storyboards, process flows, sitemaps, and prototypes. Support the design of information architecture, UI elements (menus, tabs, widgets), and page navigation components. Develop UI mockups and prototypes to help communicate site functionality and user experience concepts.

Requirements

Be presently enrolled at Austin Community College
Have completed one of the following courses: UXUI 1376 Information Architecture, UXUI 2376 Design Research
Design thinking methodologies, e.g., double diamond process, iteration, and empathy.
Storytelling skills
Office procedures and practices.
Customer service techniques.
Able to create momentum by clarifying requirements, outlining research, and proposing design directions at the beginning of projects when things are unstructured and messy.
Be flexible and patient when projects change direction or go through several rounds of refinement.
Perform thorough user research by recruiting participants, conducting sessions, analyzing the results, and deriving actionable insights.
Create artifacts related to UX, including but not limited to personas, wireframes (from low to high with annotations), prototypes, research reports, empathy maps, mood boards, storyboards, design specifications, usability reports, journey maps, site maps, and user flows.
Comfortable initiating conversations with people you haven’t met before to recruit them for quick interviews or observations.
Prioritize the project vision and user needs over personal preferences.
Collaborate effectively with multidisciplinary teams and stakeholders
Create high-quality slide decks and confidently present to large groups or in one-on-one settings, both in person and virtually.
Wireframe tools (e.g. Figma)
Adobe Creative Suite (Illustrator, Photoshop)
Google Workspace: Docs, Sheets, and Slides
Whiteboard tools such as Miro
Project Management software such as Asana
Use a variety of spreadsheet, word processing, database, and presentation software.
May also use social media, work with desktop publishing, and update webpages.

Responsibilities

Collaborate with managers and stakeholders to gather and evaluate user requirements.
Design and plan one-on-one studies, including crafting clear and actionable research goals.
Conduct user research, analyze findings, and synthesize themes and patterns.
Translate research insights into design ideas using storyboards, process flows, sitemaps, and prototypes.
Support the design of information architecture, UI elements (menus, tabs, widgets), and page navigation components.
Develop UI mockups and prototypes to help communicate site functionality and user experience concepts.
Entering data, maintaining files, and performing other clerical duties.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills.
Effectively using organizational and planning skills.
Effective customer-orientation when working with a multicultural population.