Assistant I (Hourly)

Austin Community College•Austin, TX

2d•Hybrid

About The Position

Provides clerical and administrative support to a departmental office or program. This role involves performing office duties to support faculty, staff, and student efforts, including sending emails, data entry, and maintaining files. The position also requires gathering, compiling, and entering data, producing routine reports and documents, and maintaining tracking systems and logs. Support is provided to the Distance Education Instructional Design Team.

Requirements

Knowledge of office procedures and practices.
Knowledge of customer service techniques.
Remediating student-facing documents for accessibility.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills.
Effectively using organizational and planning skills.
Entering data, maintaining files, and performing other clerical duties.
Effective customer orientation when working with a multicultural population.
Must be able to troubleshoot basic technology issues.
Use a variety of spreadsheet, word processing, database, and presentation software.
Experience using video conferencing platforms.
Experience troubleshooting technical issues.
Must have reliable internet.
Must have a computer.

Responsibilities

Perform office duties in support of faculty, staff, and/or student efforts, including sending emails, data entry, and maintaining files.
Gather, compile, and enter data, producing routine reports and documents.
Maintain tracking systems and logs.
Support the Distance Education Instructional Design Team.