UX Design Research Intern

Axos Bank•San Diego, CA
•$18 - $24•Onsite

About The Position

Join Axos Bank’s immersive 12-week Summer Internship Program to gain hands-on experience, contribute to enterprise initiatives, and develop professional skills in a fast-paced, technology-driven financial environment. Along with your day-to-day job duties, you will take part in a capstone project, sessions with our business leaders, financial literacy training courses, Corporate Finance Institute trainings, and a volunteer day. Interns choose between one of two sessions. Session 1: May 25 - August 13 Session 2: June 14 - September 3 The UX Design Research Intern will work closely with the UX Research team and other cross-functional teams to learn how products are researched, designed, and delivered in a dynamic environment. The UX Research team supports product roadmap initiatives across multiple business units.

Requirements

  • Must be eligible to work in the US.
  • Must be legally authorized to work in the U.S. without sponsorship.
  • Must be a rising junior or senior pursuing a Bachelor's degree in a relevant field.
  • Must be available for the full 12-week internship program.
  • Must be able to work onsite in San Diego, CA.
  • Must successfully pass a credit check, criminal background check, and pre-employment drug screening (including for marijuana).

Nice To Haves

  • Experience with UX research methodologies.
  • Familiarity with design thinking principles.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively in a team environment.

Responsibilities

  • Assist in gathering market data, identifying trends, and analyzing competitor offerings to inform product decisions.
  • Help maintain product documentation, update timelines, and track progress on roadmap initiatives.
  • Support communication between product, IT, and design teams to ensure alignment on requirements and deliverables.
  • Collect and organize product performance metrics; assist in preparing reports for leadership review.
  • Help create user guides, training materials, and process documentation for new product features or system upgrades.

Benefits

  • Sick Leave
  • 401(k) Retirement Saving Plan with Employer Match Program
  • Free Access to Self-Directed Trading
  • Networking with Executives
  • Corporate Finance Institute Courses
  • Access to Onsite Gym and Walking Distance from UTC for San Diego Interns
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