UX Design Research Intern

Axos Bank•San Diego, CA

21h•Onsite

About The Position

Join Axos Bank’s immersive 12-week Summer Internship Program to gain hands-on experience, contribute to enterprise initiatives, and develop professional skills in a fast-paced, technology-driven financial environment. Along with your day-to-day job duties, you will take part in a capstone project, sessions with our business leaders, financial literacy training courses, Corporate Finance Institute trainings, and a volunteer day. Interns choose between one of two sessions. Session 1: May 25 - August 13 Session 2: June 14 - September 3 The UX Design Research Intern will work closely with the UX Research team and other cross-functional teams to learn how products are researched, designed, and delivered in a dynamic environment. The UX Research team supports product roadmap initiatives across multiple business units.

Requirements

Must be currently enrolled in a degree program.
Must be able to work 12 weeks.
Must be able to pass a credit check, criminal background check, and pre-employment drug screening.

Nice To Haves

Experience in UX research or design.
Familiarity with financial services industry.

Responsibilities

Assist in gathering market data, identifying trends, and analyzing competitor offerings to inform product decisions.
Help maintain product documentation, update timelines, and track progress on roadmap initiatives.
Support communication between product, IT, and design teams to ensure alignment on requirements and deliverables.
Collect and organize product performance metrics; assist in preparing reports for leadership review.
Help create user guides, training materials, and process documentation for new product features or system upgrades.