UX Content Writer

TEKsystems • Madison, WI

2d • $30 - $40 • Remote

About The Position

As a UX Content Writer, you craft and deliver end-to-end product messaging across user flows, ensuring all user-facing content—from primary actions to edge cases and error states—is clear, consistent, and production-ready. You work within established content strategy and design system guidelines to produce high-quality UX content across features and products, with a strong emphasis on completeness, clarity, and usability. This is a highly collaborative, delivery-focused role requiring close partnership with UX design, product, and engineering teams to meet sprint timelines and ensure seamless implementation.

Requirements

• UX writing and microcopy
• Content strategy execution
• Editing and quality control
• Digital product writing
• Strong written communication
• Experience writing error handling and system messaging
• Ability to balance speed and quality in agile environments
• Strong attention to detail and consistency
• Experience with design systems and content guidelines
• Track record of delivering production-ready content with minimal rework

Responsibilities

• Write content for complete user journeys, including primary flows, edge cases, empty states, and error/validation messaging
• Ensure all flows are fully resolved with no gaps or undefined content
• Deliver production-ready content within sprint timelines
• Maintain alignment with design system standards and content guidelines
• Own creation of error states, validation messaging, and system feedback
• Ensure messaging clearly communicates what happened, why (as appropriate), and what the user should do next
• Collaborate with designers to refine error experiences
• Partner with content strategy for review and quality
• Partner with product, design, and engineering to identify content needs early
• Proactively identify and resolve messaging gaps
• Ensure consistency in terminology, tone, and patterns across products
• Adapt content while maintaining shared standards
• Document UX content for design specs, developer handoff, and reuse
• Maintain up-to-date records of flows, messaging patterns, and error states
• Ensure content is clear and easy to implement
• Work closely with UX designers, product managers, and engineers
• Participate in sprint planning and ceremonies
• Manage workload across concurrent projects

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed