Utility | Starbucks | Dulles International Airport

Retail and Dining Positions•Dulles, VA

11h•Onsite

About The Position

The Utility position supports Starbucks operations at Dulles International Airport by providing courteous, efficient service to customers and team members and upholding Paradies Lagardère’s TRIFIC values: Trust, Respect, Integrity, First-Class, Innovation, and Commitment. The role focuses on cleanliness, sanitation, dishwashing, stocking, product delivery, inventory handling, and light maintenance in a high-energy restaurant environment. The employee is expected to follow company grooming and uniform standards, food-safety requirements, and applicable laws and regulations, and to provide a positive guest experience. Duties and requirements may change during employment, and additional responsibilities may be assigned.

Requirements

High school diploma or GED.
Familiarity with proper sanitation regulations.
Experience handling chemicals properly.
Ability to take direction and collaborate in a team environment.
Ability to work in a high-energy, demanding environment.
Effective communication skills and ability to work independently and with other team members.
Ability to work unsupervised for extended periods and exercise good judgment when dealing with customers and peers.
Ability to work various shifts in a 7/365 team-oriented environment, including nights, weekends, and holidays.
Excellent customer-service skills and ability to communicate effectively in English.
Strong self-motivation, leadership, and organizational skills.
Positive interpersonal skills.
Ability to prioritize and handle multiple tasks simultaneously, adapt to changing priorities, and respond to unexpected situations.
Proficiency in reading, writing, and mathematics in English.
Ability to lift at least 50 pounds and perform essential functions including standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
Ability to stand for long periods and work in an environment with varying temperatures.

Nice To Haves

Experience in a high-volume or fast-casual dining restaurant environment.
ServSafe certification or equivalent.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members while maintaining a positive company image.
Follow company core values, grooming guidelines, and uniform standards, including wearing slip-resistant shoes.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas, using designated cleaning chemicals according to OSHA regulations.
Collect used kitchenware from dining and kitchen areas; load and unload dishwashing machines; and wash items in three-compartment sinks when a dishwasher is unavailable.
Store clean dishes, glasses, and equipment appropriately according to food safety and sanitation guidelines.
Set up workstations before meal preparation and maintain adequate supplies of clean dishes, glasses, utensils, and equipment, especially during peak periods.
Maintain stocks of cleaning supplies, such as detergents.
Check dishwashing machines and equipment, and report technical, performance, or other issues to management.
Coordinate with kiosks and the shared kitchen to keep grab-and-go products stocked and available for sale.
Load carts with products from the shared kitchen and stock areas, and deliver them efficiently to restaurants, kiosks, and retail stores.
Maintain stock areas and rotate products.
Perform light maintenance.
Remove trash and garbage to designated areas.
Assist team members with stocking as needed.
Comply with local, state, and federal laws and regulations, including food-safety requirements.
Help receive products and store inventory promptly and properly.