Utility | Starbucks | Dulles International Airport

Paradies Lagardère•Dulles, VA

1d•Onsite

About The Position

The Utility position at Starbucks at Dulles International Airport supports restaurant and retail operations by maintaining clean, sanitary, and organized work areas; managing dishwashing and kitchenware; replenishing products and supplies; and assisting with inventory, deliveries, and light maintenance. The role requires courteous, efficient customer service and adherence to Paradies Lagardère’s TRIFIC values, company image and uniform standards, food safety rules, and applicable laws and regulations. Duties may change during employment, and additional responsibilities may be assigned.

Requirements

High school diploma or GED.
Familiarity with proper sanitation regulations.
Experience handling chemicals properly.
Ability to take direction and collaborate in a team environment.
Ability to work in a high-energy, demanding environment.
Effective communication skills and ability to work independently and with team members.
Ability to work unsupervised for extended periods and demonstrate good judgment when dealing with customers and peers.
Ability to work various shifts in a team-oriented environment operating seven days a week, including nights, weekends, and holidays.
Excellent customer service skills and effective communication in English.
Strong self-motivation, leadership, and organizational skills.
Positive interpersonal skills.
Ability to prioritize and handle multiple tasks simultaneously, adapt to changing priorities, and respond to unexpected situations.
Proficiency in reading, writing, and mathematics in English.
Ability to lift at least 50 pounds and to stand, bend, reach, grip, climb a ladder, and walk long distances.
Ability to stand for long periods and work in varying temperatures.

Nice To Haves

Experience in a high-volume or fast-casual dining restaurant environment.
ServSafe Certification or equivalent.

Responsibilities

Provide courteous, friendly, efficient service to customers and team members, and uphold First-Class Service standards.
Follow company core values, grooming and uniform guidelines, and maintain a professional company image.
Maintain cleanliness, sanitation, and organization in assigned work areas using appropriate cleaning chemicals in accordance with OSHA regulations.
Collect used kitchenware and load and unload dishwashing machines; wash items in three-compartment sinks when the dishwasher is unavailable.
Store clean dishes, glasses, and equipment according to food safety and sanitation guidelines.
Set up workstations before meal preparation and ensure clean dishes, glasses, utensils, and equipment are available, especially during peak hours.
Maintain stocks of cleaning supplies, such as detergents.
Check dishwashing machines and other equipment, and report technical, performance, or condition issues to management.
Coordinate with kiosks and the shared kitchen to keep grab-and-go products stocked and available for sale.
Load carts with products from shared kitchen and stock areas and deliver them efficiently to restaurants, kiosks, and retail stores.
Maintain stock areas and rotate products.
Perform light maintenance.
Remove trash and garbage to designated areas.
Assist team members with stocking items.
Comply with local, state, and federal laws and regulations, including food safety requirements.
Help receive products and store inventory promptly and properly.