Utility Worker

Wagner Equipment•Hobbs, NM
•$16 - $19

About The Position

The Utility Worker performs general support and housekeeping functions for an assigned shop. Depending on the assigned shop or location, duties may include refueling equipment, reporting machine hours on rental returns, and organizing the yard by equipment status. The role supports Wagner’s vision of working as “One Professional Team.” The Utility Worker also helps meet customer needs professionally, promotes the company’s equipment and services, follows safety practices, and supports the preparation, maintenance, movement, and organization of equipment and shop areas. The position requires a high school diploma or GED and at least one year of experience in customer service, machine service or maintenance, machine operation, and forklift operation. Work takes place indoors and outdoors in a loud environment, potentially involving small or enclosed spaces, moving mechanical parts, high places, equipment vibration, and fumes. The role includes physical activity and lifting or moving objects weighing up to 60 pounds or more. Employment offers an hourly rate of $16.00–$19.32, dependent on education and experience.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service experience.
  • At least 1 year of machine service or maintenance experience.
  • At least 1 year of machine operating skills.
  • At least 1 year of forklift operation experience.
  • Ability to perform the listed duties proficiently.
  • Ability to stand, walk, talk, sit, use hands, and hear.
  • Ability to ascend and descend ladders, stairs, and similar structures.
  • Ability to perform heavy work, including lifting or moving objects weighing up to 60 pounds or more.
  • Data entry, telephone, reading and writing, reasoning, organizational, communication, and math skills.
  • Safety and product knowledge.

Responsibilities

  • Paint and detail parts and components.
  • Ship, receive, and deliver components and other items.
  • Power wash parts and deliver them to the shop floor.
  • Empty scrap metal containers.
  • Pick up and deliver parts for technicians as needed.
  • Keep the property clean, mowed, and well landscaped.
  • Run the power sweeper through the shop.
  • Clean and prepare new and used machinery for delivery.
  • Remove snow and grade the parking lot as needed.
  • Perform general housekeeping duties as assigned.
  • Maintain equipment such as forklifts, hot tanks, power washers, and paint equipment.
  • Load and unload equipment as required by work assignments.
  • Keep the yard organized in a regular up-and-down line pattern.
  • Apply 5S (Sort, Set in Order, Sweep, Standardize, and Sustain) principles in the yard.
  • Meet customer needs and requests in a professional and courteous manner.
  • Represent the company and promote additional sales by learning about other equipment and services available to customers.
  • Engage in required safety practices at all times.
  • Read and understand the manufacturer's Operation and Maintenance Manual for each machine type and comply with its contents.
  • Instruct customers in safe equipment operation according to manufacturer instructions and show them where to find the manufacturer's operation manual, if equipped.
  • Use proper tie-down techniques and procedures to secure equipment for transport according to manufacturer instructions.
  • Inspect machines returned from rental for customer damage and notify the Shop Coordinator of specific damage found.
  • Perform other duties as assigned by the manager.

Benefits

  • Paid time off: up to 96 hours in the first year.
  • Eight company-paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life and AD&D insurance.
  • 401(k) and Roth 401(k), with eligible employees able to receive a company contribution of up to 7%.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).
  • Access to CEFCU services, including payroll-deduction savings accounts, loans, and a VISA card.
  • Supplemental life insurance.
  • Critical illness and accidental insurance.
  • ID WatchDog.
  • Discounted employee phone plans.
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