Utility Worker

West Pharmaceutical Services•Cidra, PR
•Onsite

About The Position

The Utility Worker assists installation, maintenance, and repair workers with maintenance, parts replacement, and repair of vehicles, industrial machinery, and electrical and electronic equipment. The role supplies tools and materials, cleans work areas and equipment, and helps other workers as needed. This is an onsite position, with the team member required to work onsite five days per week. The stated day shift is a 12-hour rotation between 5 AM and 5 PM. No relocation assistance or sponsorship is provided. The Utility Worker maintains equipment and tools, supports maintenance personnel and contractors, performs minor electrical repairs, assists with departmental and employee moves, and carries out preventive maintenance activities. The role supports the TPM/PM program, documents scheduled preventive maintenance, and helps ensure facilities and equipment operate safely, efficiently, and in cGMP compliance. It also includes minor and major routine repairs of buildings and equipment, transporting goods and equipment, and maintaining a clean and safe maintenance department. The work requires standing and walking for 12 hours per shift and may involve lifting or exerting force, frequent manual dexterity and gripping, bending, twisting, squatting, pushing and pulling, working at heights and in confined spaces, wearing a full-face respirator, and tolerating industrial odors and heat. Overtime and work on weekends and holidays may be required.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of related work experience.
  • Ability to read and interpret safety rules, operating and maintenance instructions, schedules, diagrams, and procedure manuals.
  • Ability to work weekends, overtime, and holidays as required.
  • Ability to wear and use a full-face respirator.
  • Ability to stand and walk for 12 hours per shift.
  • Ability to perform frequent bilateral gripping and grasping and manual dexterity work; frequent bending, twisting, squatting, pushing, and pulling; and work at elevated heights and in confined spaces as required.
  • Ability to tolerate industrial odors, heat, high temperatures, and smells on a frequent basis.
  • Medium exertion: exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.

Nice To Haves

  • Certifications in plumbing, electrical, or other related fields.
  • At least 1 year of experience in a pharmaceutical manufacturing work environment.
  • Ability to speak, read, and write English.
  • Experience in the medical device industry or another regulated industry.
  • Ability to apply basic concepts of algebra, geometry, and trigonometry.

Responsibilities

  • Maintain equipment and tools in good working condition and available when needed, including housekeeping, parts storage, equipment maintenance, and calibration against specified standards.
  • Work with maintenance personnel and project contractors to support efficient, safe, and compliant work.
  • Perform minor electrical maintenance and repairs using appropriate hand, power, and specialty tools, and determine when an electrician is required.
  • Assist with departmental and employee moves, including disconnecting computer equipment and hanging pictures, shelving, and televisions.
  • Carry out preventive measures and identify alternative solutions to maintenance problems.
  • Learn basic hydraulic and pneumatic maintenance.
  • Work with operators to improve the TPM/PM program.
  • Follow directions and communicate effectively with all levels of plant personnel.
  • Report and document weekly and monthly preventive maintenance activities.
  • Perform routine minor and major repairs of buildings and equipment.
  • Ensure equipment and facilities are cGMP compliant and operate efficiently and safely.
  • Dismantle, move, assemble, and install furniture as needed; transport goods or equipment as assigned.
  • Maintain and promote a safe and clean work environment throughout the maintenance department.
  • Instruct, train, guide, and assist other maintenance personnel as needed.
  • Comply with regulations, policies, work procedures, instructions, and safety rules.
  • Maintain regular, reliable, punctual, and predictable attendance.
  • Perform other duties as assigned based on business needs.

Benefits

  • Flexible vacation, personal, and holiday leave (PTO).
  • Performance-based bonuses, service recognition, and employee appreciation initiatives.
  • Training programs, tuition assistance, leadership development, and skill-certification initiatives.
  • Opportunities for international exposure and cross-functional collaboration.
  • Volunteer opportunities through the West without Borders initiative and other charitable programs.
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