Utility Worker

Wagner Equipment•Hobbs, NM

About The Position

The Utility Worker performs general support and housekeeping functions for an assigned shop. Depending on the assigned shop or location, duties may include refueling equipment, reporting machine hours when rental equipment is returned, and organizing the yard by equipment status. The role supports Wagner’s goal of working as “One Professional Team” and includes customer service, equipment handling, safety, and maintenance tasks. Pay is $16.00–$19.32 per hour, depending on education and experience. The job requires a high school diploma or GED and at least one year of customer service experience, machine service or maintenance experience, machine operating skills, and forklift operation experience. Work may take place indoors and outdoors in loud environments, small or enclosed spaces, and areas with moving mechanical parts, heights, equipment vibration, and fumes. Physical demands include standing, walking, sitting, using hands, hearing, climbing ladders or stairs, and lifting or moving objects weighing 60 pounds or more. Employment offers are contingent on required pre-employment screenings, which may include background checks, drug or alcohol testing, fit-for-duty testing, and other job-related screenings. Duties may change as needed.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service experience.
  • At least 1 year of machine service or maintenance experience.
  • At least 1 year of machine operating skills.
  • At least 1 year of forklift operation experience.
  • Ability to perform the listed duties proficiently.
  • Ability to meet the physical demands of the role, including lifting or moving objects weighing 60 pounds or more and ascending or descending ladders or stairs.
  • Data entry, telephone, reading and writing, reasoning, organizational, communication, and math skills.
  • Safety and product knowledge.

Responsibilities

  • Paint and detail parts and components.
  • Ship, receive, and deliver components and other items.
  • Power wash parts and deliver them to the shop floor.
  • Empty scrap metal containers.
  • Pick up and deliver parts for technicians as needed.
  • Keep property clean, mowed, and well landscaped.
  • Run the power sweeper through the shop.
  • Clean and prepare new and used machinery for delivery.
  • Remove snow and grade the parking lot as needed.
  • Perform general housekeeping duties as assigned.
  • Maintain equipment such as forklifts, hot tanks, power washers, and paint equipment.
  • Load and unload equipment as required by work assignments.
  • Organize the yard using a regular up-and-down line pattern.
  • Apply 5S (Sort, Set in Order, Sweep, Standardize, and Sustain) principles in the yard.
  • Meet customer needs and requests in a professional and courteous manner.
  • Promote additional sales by learning about other equipment and services the company can provide to customers.
  • Follow required safety practices at all times.
  • Read and understand the manufacturer’s Operation and Maintenance Manual for each machine type and comply with its contents.
  • Instruct customers in safe equipment operation according to manufacturer instructions and show them where the manufacturer’s manual is located, if equipped.
  • Use proper tie-down techniques and procedures to secure equipment for transport according to manufacturer instructions.
  • Inspect machines returned from rental for customer damage and notify the Shop Coordinator of any specific damage found.
  • Perform other duties as assigned by the manager.

Benefits

  • Paid time off: up to 96 hours in the first year.
  • 8 company-paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life and AD&D insurance.
  • 401(k) and Roth 401(k); eligible employees may receive a company contribution up to 7%.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).
  • Access to CEFCU services, including payroll-deduction savings, accounts, loans, and a VISA card.
  • Supplemental life insurance.
  • Critical illness and accidental insurance.
  • ID WatchDog.
  • Discounted employee phone plans.
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