Legoland New York: Utility Technician

LEGOLAND Parks•Goshen, NY

About The Position

The Utility Technician supports the daily operations of LEGOLAND® New York Resort by performing hands-on maintenance across multiple facility disciplines. The role includes preventative maintenance, troubleshooting, and repairs to office lighting, HVAC systems, kitchen and commercial cooking equipment, and plumbing and bathroom fixtures. The technician follows scheduled maintenance plans and responds to emergency call-outs across the park to reduce equipment downtime. The position requires safe, precise use of power and hand tools and simple machine tools. The technician collaborates with maintenance Model Citizens and other park departments, keeps tools and work areas organized, and participates in department training, technical seminars, and weekly team meetings. The role also involves maintaining compliance with internal safety, security, loss-prevention, ASTM, NEC, and local electrical standards, and interacting with guests and team members in a friendly, service-oriented manner.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
At least 2 years of facilities maintenance and repair experience.
Strong working knowledge of tools and practices for troubleshooting and repairing electromechanical systems, lighting, carpentry, and plumbing.
Ability to read and interpret blueprints, schematics, technical correspondence, and maintenance reports.
Excellent verbal and written communication skills.
Basic math proficiency and attention to detail.
Ability to remain calm and respond effectively in high-pressure or emergency situations.
Reliable, skilled team player able to work in a fast-paced, dynamic environment.

Nice To Haves

Prior experience with commercial HVAC systems and controls.

Responsibilities

Maintain compliance with internal safety, security, loss-prevention, ASTM, NEC, and local electrical standards.
Perform preventative maintenance, troubleshooting, and repairs on office lighting, HVAC systems, kitchen and commercial cooking equipment, and plumbing and bathroom fixtures.
Follow scheduled maintenance plans and respond promptly to emergency call-outs across the park to minimize equipment downtime.
Safely operate simple machine tools, including drill presses, power saws, and grinders, as well as power and hand tools.
Act as a liaison between maintenance Model Citizens and other park departments, providing mutual aid when needed.
Keep tools, machinery, equipment, and work areas neat, clean, and organized.
Attend department training sessions, technical seminars, and weekly team meetings.
Interact with guests and team members in a friendly, polite, and service-oriented manner.