Utility Setup Client Coordinator

Conservice • Logan, UT

54d • Hybrid

About The Position

Join a collaborative, high-performing team dedicated to delivering top-tier service! As a Utility Setup Client Coordinator, you will serve as the primary link between clients, internal teams, and utility providers to ensure seamless processes for starting and stopping utilities. If you are a proactive problem solver who thrives in a dynamic environment and excels at building strong client relationships, this role is for you. Please note: Direct phone communication accounts for approximately 75% of the daily workflow.

Requirements

• High school diploma or equivalent required.
• Exceptional written and verbal communication skills.
• Comfortable handling high call volumes (75% phone-based work).
• Ability to stay composed, focused, and effective during high-stress situations.
• Strong organizational skills with the ability to prioritize daily workload independently.
• Approachable, collaborative attitude with a focus on team success.

Responsibilities

• Research and respond to direct client inquiries and correspondence promptly.
• Investigate and resolve utility starting delays, disconnects, and client requests.
• Coordinate communication between clients, internal team members, utility providers, and property residents.
• Place and receive calls with Utility Coordinators to streamline account setup and troubleshooting.
• Document utility disconnects and stopping requests, providing clear, high-level summary reports along with action plan resolutions.
• Adapt to evolving project priorities and additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED