Utility Houseperson - Housekeeping - The Cosmopolitan

MGM Resorts International
•Onsite

About The Position

As a Utility Houseperson at The Cosmopolitan, you will support housekeeping operations and help keep the resort clean, welcoming, and guest-ready. Your attention to detail, strong work ethic, and commitment to service contribute to a polished environment and exceptional guest experiences.

Requirements

  • Must be at least 18 years of age.
  • High school diploma, GED, or equivalent.
  • Working knowledge of cleaning equipment, supplies, and chemicals used daily.
  • Must be able to work various shifts, including weekends and all holidays.

Nice To Haves

  • Six months of relevant cleaning experience in a similar resort-style setting.
  • Six months of relevant experience maintaining various floor surfaces using related cleaning, buffing, and extraction equipment.
  • Experience transporting supplies and linens and using professional cleaning equipment.

Responsibilities

  • Perform general cleaning of guest rooms and hallways.
  • Clean carpet, upholstery, glass tabletops, and windows; polish marble; and rearrange guest-room furniture when requested by guests.
  • Dust high and elevated areas, including behind headboards by pulling beds away from walls.
  • Deliver and stock linens, including sheets, pillowcases, and terry items, on floors and in Guest Room Attendant locker rooms.
  • Use bonnet machines, extraction equipment, and furniture cleaning machines (CFR) to remove stains from furnishings.
  • Bonnet up to 25 rooms and shampoo up to 15 rooms per day.

Benefits

  • Free meals in the Cosmopolitan employee dining room.
  • Free parking on and off shift at all MGM Resorts properties.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development opportunities through employee programs and network groups.
  • Wellness incentive programs to support physical and mental health.
  • Access to company hotel, food and beverage, retail, and entertainment discounts.
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