Utility Clerk/Sacker-Cosentinos NORTH Price Chopper, 9717 N Ash, KCMO 64157 Store 288

Cosentino's Food Stores • Kansas City, MO

4h

About The Position

The Utility Clerk assists customers with their shopping experience by sacking purchases and supporting general store operations efficiently, courteously, and in a friendly manner. The position formally reports to the Office Manager and is classified as non-exempt.

The role involves customer service, bagging purchases, helping customers find items, delivering and loading groceries into vehicles when requested, retrieving and maintaining shopping carts, conducting price checks, and keeping store areas clean and safe. The Utility Clerk follows store policies and procedures, health regulations, sanitation guidelines, safety procedures, and government regulations for alcohol and tobacco sales. The position may require obtaining a valid liquor license before the first day of work, if applicable.

Requirements

• Complete ongoing training and development listed in the Cosentino’s Learning Plan.
• Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
• Demonstrate the basic math and reading skills required for the position.
• Know and follow government regulations regarding alcohol and tobacco sales.
• Be able to push and pull grocery items and carts with a peak force of up to 25 pounds.
• Be able to stand and walk for long periods on hard surfaces.
• Be able to occasionally lift and carry up to 30 pounds to a height of 34 inches.
• Be able to bend and squat, at times all the way to floor level.
• Be able to work in colder conditions in grocery coolers and freezers.

Nice To Haves

• A valid liquor license may be required before the first day of work, if applicable.
• Ability to climb a ladder, possibly up to 5 feet, if applicable.

Responsibilities

• Use proper bagging techniques to minimize product damage, maximize efficiency, and avoid shrink.
• Follow Cosentino’s Customer Service Standards.
• Know store items, procedures, and policies to answer customer questions accurately and courteously.
• Deliver groceries to customers’ vehicles and load them when requested.
• Assist customers in locating items in the store.
• Retrieve carts from the parking lot and ensure they are safe and clean for customer use.
• Conduct price checks for cashiers.
• Monitor and maintain the cleanliness and safety of the sales floor, cashier stands, and restrooms.
• Resolve customer complaints professionally and involve store management when appropriate.
• Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
• Operate, clean, and maintain equipment safely and competently.
• Meet or exceed productivity standards.
• Return unwanted items to shelves or departments for restocking.
• Help prevent merchandise loss by checking the bottom of shopping carts for cashiers.
• Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed