Deli Clerk - Cosentinos NORTH LIBERTY Price Chopper, 9717 N Ash, Store 288
About The Position
The Deli Clerk assists customers with their shopping experience by producing high-quality deli products and providing courteous, efficient service. The role prepares, packages, and labels deli products; supports hot and cold food preparation; maintains inventory and product rotation; and keeps work and storage areas clean, organized, and ready for deliveries. The Deli Clerk also answers customer questions, resolves complaints professionally, follows customer service standards, and complies with health, sanitation, and safety requirements. This is a non-exempt position that formally reports to the Deli Manager.
Requirements
- Obtain a food handling permit within the first 14 days of employment.
- Complete ongoing training and development as listed on the Cosentino’s Learning Plan.
- Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
- Demonstrate the basic math and reading skills required for the position.
- Be able to perform the physical activities described for the role, including prolonged standing and walking, occasional lifting and carrying up to 35 pounds, and working in coolers and freezers.
Nice To Haves
- High school diploma or equivalent preferred.
- Ability to climb a ladder, possibly up to 5 feet.
Responsibilities
- Prepare, package, and label products efficiently and accurately for sale.
- Apply appropriate portion control in deli production and service.
- Count and verify merchandise against invoices; inspect deliveries for shortages, damages, and quality.
- Follow product rotation procedures and monitor product dates.
- When performing cook duties, prepare and cook deli hot foods and set up the hot case for presentation.
- Prepare cold deli items.
- Keep coolers, freezers, and preparation areas clean and ready for deliveries.
- Unload incoming shipments promptly and stock merchandise in designated areas without damage.
- Meet or exceed productivity standards.
- Learn department products to answer customer questions accurately and courteously.
- Resolve customer complaints professionally and involve store management when appropriate.
- Follow Cosentino’s Customer Service Standards.
- Safely and competently operate, clean, and maintain equipment.
- Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
- Promote department sales by suggesting additional products and offering samples.
- Create visually appealing display cases that promote sales and showcase products.
- Complete additional tasks assigned by management, assist other stores or departments as needed, and gain new skills when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
