Utilities Program Compliance Coordinator

City of Napa • Napa, CA

5d • Hybrid

About The Position

The City of Napa is seeking applicants for a Utilities Program Compliance Coordinator to assist the City of Napa's Utilities Department by providing code support to the Solid Waste and Recycling (SWR) Division, as well as the Water Division as it relates to municipal code violations. The Utilities Department is comprised of the Solid Waste and Recycling Division, and the Water Division, which are both responsible for delivering core services to residents, business and visitors throughout the City of Napa and some of Napa County incorporated area. The SWR Division handles the City's contract with a private waste hauler (Napa Recycling & Waste Services or NRWS), and coordinates with NRWS for operation of the City-owned state-of-the-art Materials Diversion Facility (MDF). The Water Division is responsible for the operation, maintenance, and capital improvement program of the municipal drinking water system that serves over 86,000 customers throughout the City of Napa and unincorporated Napa County. The team is dedicated to providing a safe and reliable supply of high-quality drinking water for its residential, commercial, industrial, and institutional customers. As a Utilities Program Compliance Coordinator, you will be responsible for processing, inspecting, and logging complaints filed with the City that are specifically related to solid waste/recycling. Key duties include enforcing the Napa Municipal Code as it relates to illegal haulers/recyclers, assessing compliance with construction and demolition debris recycling ordinance, maintaining knowledge of California Green Building Standards (Part 11 of Title 24, California Building Standards Code), enforcing solid waste/recycling/compostables enclosure standards, enforcing state recycling and organics requirements (SB 1383), processing delinquent accounts, service exemptions and shared service agreements, and providing code support to the Water Division as it relates to municipal code violations.

Requirements

• Technical Knowledge and Skills – Knowledge and expertise in construction and demolition debris waste diversion; delinquent account resolution; illegal dumping in the public right-of-way; illegal hauling and recycling activities; theft of recyclables; trash enclosure standards; under-serviced accounts; compliance with state waste diversion requirements; water meter obstructions; tampering; and theft of water.
• Quality Orientation – Demonstrates a strong commitment to accuracy, thoroughness, and attention to detail in all aspects of work. Carefully monitors processes and tasks to ensure quality and consistency, while remaining attentive to both immediate and long-term outcomes.
• Decision Making – Identifying and understanding problems and opportunities by gathering, analyzing and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• Managing Work – Effectively managing one's time and resources to ensure that work is completed efficiently; ability to self-manage and practice independent judgment. Demonstrates problem-solving skills that are reasonable but effective.
• Emotional Intelligence – Establishing and sustaining trusting relationship by accurately perceiving and interpreting own and others' emotions and behavior; leveraging insights to effectively adapt own responses so that one's behavior matches one's values and delivers intended results.
• Collaboration – Works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results. Fosters and maintains a team-building approach to overcome difficult situations and find fair resolution.
• Monitoring Information & Analysis – Using ongoing procedures to collect and review information needed to manage work responsibilities in an area of responsibility.
• Continuous Improvement – Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Open to applicable technology, innovations and efficiencies to deliver desired outcomes.
• Applied Learning – Assimilating and applying new job-related information in a timely manner.

Responsibilities

• Processing, inspecting, and logging complaints filed with the City that are specifically related to solid waste/recycling.
• Enforcing the Napa Municipal Code as it relates to illegal haulers/recyclers.
• Assessing compliance with construction and demolition debris recycling ordinance.
• Maintaining knowledge of California Green Building Standards (Part 11 of Title 24, California Building Standards Code).
• Enforcing solid waste/recycling/compostables enclosure standards.
• Enforcing state recycling and organics requirements (SB 1383).
• Processing delinquent accounts, service exemptions and shared service agreements.
• Providing code support to the Water Division as it relates to municipal code violations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed