This is professional work directing one or more Infrastructure operations, maintenance, repair, design and construction programs/projects. The occupational field of program management involves directing or carrying out assignments for one or more programs; or providing staff support to a higher-level manager directing a line program or function. Responsibility for contract administration is frequently included. The programs generally relate directly to a department's/agency's mission of providing services to County residents. Program management constitutes a higher-level professional function focused on directing mission-critical programs, setting it apart from administrative management-support functions (such as personnel or budgeting) designed only to facilitate the activities of direct-service employees. Most contacts are with employees in the same or other departments and agencies of the County government, State and Federal agencies, and non-profit and private sector organizations. The purposes of the contacts, which normally are cooperative with both parties working toward mutual goals, are for coordinating or resolving program operating problems. An employee in this class utilizes knowledge of a wide range of program management and subject matter-program principles, techniques, functions, regulations, and procedures in planning, organizing, directing and evaluating programs and/or contracts. Assignments may also require knowledge of and skill in using computer and automated office technology. The employee independently plans and carries out all aspects of program development, implementation, and evaluation advising higher-level management of program status and achievements. Completed work is reviewed in terms of a program's effectiveness in meeting stated goals and objectives. The employee adapts standard program practices and procedures to meet situations or cases not fully covered by existing guidelines and recommends modification of current guides. Work outputs affect the social, physical, or economic well-being of program participants or recipients of services. The work is primarily sedentary, performed in an office environment, and presents no significant hazards. Most employees in this class exercise supervisory responsibilities.
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Job Type
Full-time
Career Level
Manager