Program Compliance Coordinator - Head Start

Catholic Charities of Baltimore•Baltimore, MD

2d•Onsite

About The Position

Catholic Charities of Baltimore Head Start/Early Head Start is seeking a Program Compliance Coordinator to assist in the planning, development, coordination, and implementation of a high-quality Head Start/Early Head Start program. This role is responsible for ensuring program quality and compliance through ongoing review, monitoring, and follow-up support. The coordinator will also participate in the development of self-assessments, community assessments, PIRs, and annual reports, ensuring the program meets or exceeds performance standards and adheres to relevant regulations. The position requires incorporating Catholic Charities' mission, vision, values, and philosophies into daily work, demonstrating a positive attitude and commitment to excellence. The work schedule is Monday to Friday, 8 AM - 4 PM. Catholic Charities' Head Start/Early Head Start programs promote school readiness and family self-sufficiency through holistic services.

Requirements

Bachelor’s degree in Early Childhood Education, Human Services or related field.
Four (4) years of experience working in an Early Childhood Program.
Extensive experience and practical application of early childhood education, applying proven teaching strategies and childcare philosophies to foster developmental growth, learning, and high-quality care.
Demonstrates patience and composure when working with children and interacting with parents, fostering positive relationships.
Demonstrates excellent verbal and written communication skills, ensuring clear and effective exchanges.
Exhibits strong relational and supervisory skills, fostering positive relationships and team dynamics.
Demonstrates discretion and professionalism in all situations, maintaining confidentiality and integrity.
Exhibits exceptional planning and organizational skills, ensuring tasks are executed efficiently.
Utilizes effective conflict resolution skills to address issues and maintain a positive work environment.
Apply strong critical thinking and problem-solving skills to navigate challenges and make informed decisions.
Proficiency in using computer systems and software to perform job functions, including basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook.
Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence.
No state-issued restrictions on licenses that would impede drivers’ ability to operate the vehicle as required by the Agency.
No more than three (3) points on their driving record.

Nice To Haves

Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.

Responsibilities

Ensures regulatory compliance by assisting leadership in maintaining compliance with State and Federal regulations, including licensing, accreditation, The Child and Adult Care Food Program (CACFP), and health and safety standards.
Monitors facility maintenance by overseeing facility and equipment upkeep, ensures timely corrections, and manages all related documentation to meet regulatory requirements.
Leads risk management efforts by tracking and reporting incidents, complaints, and infectious diseases for Head Start Continuous Quality Improvement (CQI), ensuring alignment with the Office of Childcare (OCC) and Office of Head Start (OHS) standards.
Drives program evaluation & quality assurance by developing and implementing quality assurance plans and evaluates program performance through detailed reports identifying areas of noncompliance.
Supports data-driven decision making by analyzing and presenting data to the Leadership Team to guide strategic decisions and program improvements.
Manages staff & child file compliance by maintaining accountability for accurate and complete staff/child records, licensing, accreditation, and compliance with OCC, OHS, Maryland EXCELS, and other standards.
Enhances attendance & engagement by collaborating with Family Services staff to develop strategies that overcome attendance barriers and improve family engagement.
Improves operational efficiency by developing technology-driven strategies to streamline operations and support organizational goals.
Fosters collaboration & continuous improvement by participating in self-assessments, policy reviews, professional development, and strategic meetings to maintain a culture of accountability and growth.
Performs other duties as assigned.