Usher-Greeter (Temporary Full-Time)

Sight & Sound•Branson, MO

About The Position

The Usher provides guests with high levels of customer service and safety, including courteous, timely, and efficient seating, and helps ensure guests' overall comfort. This temporary full-time position ends December 31, 2026.

Requirements

  • High interpersonal and people skills.
  • Good discernment, negotiating abilities, and problem-solving skills; approachable, friendly, and outgoing.
  • Physical agility to walk consistently up and down stairs and uneven surfaces, and to physically escort guests to their seats.
  • Awareness of and sensitivity to the guest's perspective.
  • A desire for each guest to become a Sight & Sound advocate.

Responsibilities

  • Provide a high level of customer service by directing and assisting guests.
  • Prepare the House for guests' arrival.
  • Interact with the Box Office, House, and Concessions teams to resolve customer concerns and assist with special needs and requests.
  • Monitor and assist with the appearance of restrooms and the lobby.
  • Assist in emergency situations in public areas involving guests.
  • Maintain unity among members of the Guest Services Department.
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