Usher-Greeter (Temporary Full-Time)

Sight & Sound Brand•Branson, MO

About The Position

Sight & Sound is an organization of people with diverse talents who come together in Christ to tell His story. The organization fosters a culture of love for God and others, trust, teamwork, and collaboration. The Usher provides guests with high levels of customer service and safety, including courteous, timely, and efficient seating and assistance with guests’ overall comfort. This temporary full-time position ends December 31, 2026.

Requirements

  • High interpersonal and people skills.
  • Good discernment, negotiating abilities, and problem-solving skills; be approachable, friendly, and outgoing.
  • Physical agility to walk consistently up and down stairs and across uneven surfaces, and to physically escort guests to their seats.
  • Awareness of and sensitivity to the guest’s perspective.
  • A desire for each guest to become a Sight & Sound advocate.

Responsibilities

  • Direct and assist guests while providing the highest level of customer service.
  • Prepare the House to receive guests.
  • Work with the Box Office, House, and Concessions to resolve customer concerns.
  • Assist guests with special needs and requests.
  • Monitor and help maintain the appearance of restrooms and the lobby.
  • Assist during emergencies in public areas involving guests.
  • Maintain unity among members of the Guest Services Department.
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