Usher / Event Security - Peoria Civic Center

ASM Global•Peoria, IL

6d•$15 - $16•Onsite

About The Position

Direct the safe and orderly flow of guest traffic upon entry and exit from venues throughout the Peoria Civic Center while providing excellent customer service with a courteous and friendly demeanor.

Requirements

Ability to work a flexible schedule, including nights, weekends, and holidays, according to the event schedule.
Ability to work an overall part-time schedule, according to the number and type of events scheduled.
Must be 18+ years old to apply.
High school diploma/GED required.
English language fluency required.
Must have reliable transportation.

Nice To Haves

Basic computer competency preferred, including use of email applications and use of an electronic time clock.

Responsibilities

Direct patrons to the correct seat location, providing the appropriate level of assistance.
Answer guest questions in a timely manner.
Inspect assigned seating areas for damage or safety issues prior to each event and immediately report deficiencies to a supervisor.
Promote the reputation and goodwill of the Peoria Civic Center through a well-groomed appearance and pleasant, helpful, and courteous interactions with customers, the public, and other employees.
Follow the dress code according to requirements for each event and wear the provided uniform elements.
Maintain cleanliness of assigned uniform or shirt.
Maintain tight security for entry to venues by verifying validity of patron tickets.
Follow current procedures for scanning event tickets upon guest entry.
Report unsafe conditions and guest accidents to supervisor and/or security/medical staff as required before, during, and after an event.
Treat all guests and co-workers with respect.
Promote an enjoyable environment for guests by striving to deescalate confrontations among guests and/or staff and report incidents to supervisor and security as the situation demands.
Other duties as assigned.