User Researcher

HoYoverse•Los Angeles, CA

About The Position

HoYoverse is seeking a User Researcher to lead user research projects throughout different stages of the game product life cycle, as well as global market research. Depending on project needs, the role collaborates with the Shanghai office on research projects in the U.S. office. The researcher owns studies end to end, from stakeholder communication and identifying research needs through methodology design, execution, analysis, and report writing. The role also conducts industry and competitor analysis, identifies industry trends, and develops understanding of product features and user needs to deliver actionable insights.

Requirements

  • Passion for games and the games industry, experience with a variety of game genres, and understanding of player psychology.
  • Ability to apply appropriate research methodologies to meet product needs.
  • Down-to-earth, meticulous, observant, and reflective approach.
  • Good communication, a strong sense of responsibility, and strong execution ability.
  • A strong capacity to learn, self-direction, logical and objective thinking, rigor, interpersonal skills, and teamwork spirit.

Nice To Haves

  • In-depth understanding of anime games and/or at least one core game genre.
  • Experience in various user research fields or experience with complete game projects.
  • 1–3 years of prior user research experience in gaming, technology, or an adjacent field.
  • Mandarin proficiency.
  • Experience designing or applying AI/LLM-based workflows.

Responsibilities

  • Lead user research projects at different stages of the game product life cycle and conduct global market research.
  • Collaborate with the Shanghai office on research projects in the U.S. office according to project needs.
  • Own user research studies end to end, including stakeholder communication, research-needs identification, methodology design, execution, analysis, and report writing.
  • Conduct industry and competitor analysis, identify industry trends, and understand product features and user needs.
  • Deliver actionable insights.

Benefits

  • 100% employer-paid healthcare premiums for the employee and dependents.
  • Generous paid time off.
  • 401(k).
  • Employer-paid life and disability insurance.
  • Team-building activities throughout the year.
  • Company bonuses may be included in total compensation.
  • Sign-on bonuses may be included in total compensation.
  • A relocation package may be included in total compensation.
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