User Interface User Experience Designer

Pitechsol•Huntsville, AL

2h•Onsite

About The Position

The UI/UX Designer is a Key Personnel position responsible for the end-to-end user experience design of the Modernization application. This role ensures that the system is intuitive, accessible, and aligned with the real-world workflows of arson and explosives investigators across federal, state, and local agencies.

Requirements

Bachelor's degree in Human-Computer Interaction, Graphic Design, Information Systems, or related field; equivalent experience accepted.
3+ years of UI/UX design experience for complex web applications.
Proficiency in Adobe XD for wireframing and high-fidelity prototype creation.
Demonstrated experience designing accessible interfaces in compliance with Section 508 / WCAG 2.1 AA standards.
Strong portfolio demonstrating user-centered design work for data-heavy or enterprise applications.
Experience conducting usability testing and synthesizing findings into actionable design improvements.
Ability to obtain and maintain an ATF background investigation (Public Trust).

Nice To Haves

Experience designing for federal law enforcement, case management, or incident reporting systems.
Familiarity with responsive design principles and device-agnostic design approaches.
Experience working within an Agile SCRUM team and integrating design into sprint workflows.
Knowledge of component library-based design systems.
Experience with GIS/map-based interfaces or data visualization design.

Responsibilities

Develop detailed user personas representing the diverse roles within the user community (investigators, supervisors, tracing specialists, canine handlers, administrators, etc.).
Produce high-fidelity wireframes and prototypes in Adobe XD prior to development work on each applicable user story, conforming to the SPARTAN UI & UX Style Guide (Attachment 9).
Evaluate all user-facing designs against recognized usability heuristics including consistency, error prevention, visibility of system status, feedback, and minimalist design.
Conduct lightweight, frequent usability testing with representative users or proxies, ensuring 75% of user-facing features are tested before completion.
Maintain a Usability Findings Log documenting observations, issues identified, and resolution status, with 90% of issues resolved prior to release.
Ensure all designs achieve 100% Section 508 compliance (keyboard navigation, screen reader support, color contrast, and other WCAG standards).
Collaborate closely with developers to implement responsive, browser- and device-agnostic designs (desktop, mobile, tablet).
Provide UI/UX Metrics each sprint, including task success rates and user feedback trends, targeting >85% task success in validation activities.
Ensure all user-facing stories in Digital.ai are associated with a clearly defined user role or persona (95% compliance).
Travel to USBDC and other field locations as needed to conduct in-person user research and gather real-world feedback.