User Experience Designer

Sentry Insurance Agency•Stevens Point, WI

20h•Hybrid

About The Position

As a User Experience (UX) Designer at Sentry, you’ll deliver design solutions for digital experiences that align with strategic goals and user needs. You’ll partner closely with IT and marketing to translate research, user feedback, and business requirements into intuitive solutions, from wireframes and prototypes to design systems and user testing. This is a hybrid position based in Sentry’s Stevens Point, Wisconsin office and is not fully remote. Optional work from home is available on Mondays and Fridays, with office attendance Tuesday through Thursday. Sentry does not offer employment for this position to holders of F-1, J-1, or H-1 visas. The role involves creating and evaluating digital experiences across web, mobile, and tablet platforms; presenting research and design rationale to stakeholders; coordinating design assets and design systems; collaborating with IT development; and applying AI tools to synthesize insights and support UX workflows. The designer is expected to stay current with trends, accessibility standards, and technologies. Sentry offers a comprehensive rewards package that includes medical, dental, and vision insurance; parental and caregiver leave; pet insurance; wellness resources; HSA, FSA, and Dependent Care FSA options; paid time off and paid volunteer time; tuition reimbursement; and a 401(k) with a 100% company match on the first 8% contributed per pay period, with immediate vesting. Technology and tools are provided for both office and home workspaces. Depending on location, a cafeteria stipend or meal allowance may also be available.

Requirements

Bachelor’s degree or equivalent work experience, plus a minimum of 2 years of related work experience in UX/UI, Human-Computer Interaction, or Information Design.
Proven ability to make data-driven design decisions based on research, testing, and best practices.
Strong expertise in Figma, HTML/CSS, user-centered design, and multi-platform design across web, mobile, and tablet.
Familiarity with large-scale design systems, responsive design principles, web accessibility, and behavioral psychology.
Awareness of established and emerging AI tools and how evolving technologies can integrate with and enhance the UX design process.
Strong cross-functional collaboration skills and the ability to bridge communication between IT and business stakeholders.

Responsibilities

Conduct user and market research, usability testing, and behavioral analysis to inform design decisions.
Translate research data, industry standards, design principles, and requirements into sitemaps, wireframes, interactive prototypes, and responsive UX designs.
Present research, design concepts, and strategic rationale to business stakeholders and cross-functional teams.
Coordinate and deliver design assets, ensuring design integrity through management of Design Systems.
Collaborate with IT development to align technical, marketing, and business requirements.
Perform acceptance and usability testing on new and existing digital experiences, providing direction and recommendations based on user feedback, metrics, and best practices.
Leverage AI tools to synthesize insights, accelerate workflows, and integrate them into the UX design process.
Stay abreast of the latest trends, web accessibility standards, and technologies.

Benefits

Technology and tools for office and home workspaces.
On-site cafeteria stipend or meal allowance, depending on location.
Tuition reimbursement.
Group medical, dental, and vision insurance.
Parental leave.
Pet insurance.
Caregiver leave.
Wellness resources.
HSA, FSA, and Dependent Care FSA options.
Paid time off.
Paid volunteer time off.
401(k) with a 100% company match on the first 8% contributed per pay period; funds vest immediately.