User Experience Designer - Online

Home Depot • Atlanta, GA

2d

About The Position

The User Experience Designer works on The Home Depot’s UX team to help craft end-to-end experiences and identify customer needs. The role applies design thinking and appropriate design and research methods to solve customer problems, balancing user needs with business strategy and creating effective, usable, and delightful products. The designer collaborates with strategists, designers, researchers, engineers, analysts, product managers, and other product team members, and advocates for customers through actionable user insights and effective communication with business and product leadership.

The role participates in data collection and synthesis, creates UX design artifacts, and tests the usability of assigned products. It collaborates and pairs with product team members to design solutions, understands feature-level business goals, and communicates ideas and designs to end users and product team members. The position typically reports to the User Experience Manager and has no direct reports. Overnight travel is typically required 5% to 20% of the time.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• Minimum years of work experience: 0.
• Minimum education: knowledge, skills, and abilities typically acquired through completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• Competencies: Action Oriented, Collaborates, Communicates Effectively, Customer Focus, and Drives Results.

Nice To Haves

• One year of UX experience in an enterprise or retail environment, or a degree in a related field.
• One year of experience working with agile software development teams.
• Desire to thrive in a fast-moving environment.
• Preferred education: knowledge, skills, and abilities typically acquired through completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Responsibilities

• Participate in data collection and synthesis.
• Provide UX design artifacts and test usability for assigned products.
• Collaborate and pair with other product team members to design solutions.
• Understand business goals at a feature level.
• Communicate ideas and designs to end users and product team members.
• Advocate for customers and users by championing actionable user insights, understanding customers, enhancing usability, and helping the team delight customers.
• Use design thinking and appropriate research and evaluative approaches to develop and iteratively improve products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level