Senior User Experience Designer

Charles Schwab Inc.•Westlake, TX

2d•$105,600 - $172,500•Onsite

About The Position

Schwab is seeking an experienced, collaborative, and adaptable Senior UX Designer to join the Digital Retail PILLAR team within the User Experience team. This individual-contributor role shapes useful, consistent, modern digital product experiences across web and mobile. The designer independently leads work from problem definition through execution, brings clarity to ambiguity, and partners with Experience Design, Content, Product, Engineering, Research, and other teams to turn complex challenges into scalable solutions. The role connects client needs, business priorities, product strategy, and experience design to create a clear, scalable vision for Schwab’s digital ecosystem. The designer improves existing experiences and develops future-state concepts, while considering mobile experiences, personalization, AI, conversational interfaces, and emerging interaction models. Work must balance client needs, business goals, quality, accessibility, trust, consistency, and technical considerations. The position is an onsite role at the specified location(s). The successful candidate will join a collaborative group of designers and content strategists, facilitate reviews and workshops, influence partners through communication and design rationale, and support and mentor other designers. Applicants must be authorized to work in the United States full-time without employer sponsorship. A digital portfolio link, including any required passwords, should be included with the resume.

Requirements

6 to 10 years of UX design experience focused on digital products, or equivalent experience.
At least 1 year of UX experience designing touch-based mobile interfaces.
Experience across the user-centered design process, including research, user flows, wireframes, prototyping, testing, and iteration.
Experience working within established design systems and product patterns.
Strong visual and interaction design skills, including layout, typography, hierarchy, color, and motion.
Experience designing for web and native mobile platforms.
Ability to influence partners and stakeholders through clear communication, storytelling, prototypes, and design rationale.
Proficiency with Figma or comparable product design tools.
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Include a link to a digital portfolio of relevant work on the resume, with any required passwords; the portfolio should demonstrate product experience problem-solving, work within established patterns, and design across digital touchpoints.

Nice To Haves

Experience applying established design systems and platform standards to create consistent product experiences.
Experience translating product strategy and user needs into digital product experiences.
Experience working with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design.
Experience using AI-powered tools or workflows to support design, research, prototyping, or problem-solving.
Ability to own work independently while keeping partners informed and engaged.
Experience collaborating closely with engineers and understanding how design decisions affect implementation.

Responsibilities

Improve Schwab’s digital experiences through thoughtful interaction design, experience standards, and product execution.
Translate client and business needs into scalable product experiences, interaction models, visual frameworks, and reusable patterns.
Create future-state concepts and strategic design visions for the long-term evolution of Schwab’s digital ecosystem.
Design experiences across desktop, mobile web, and native mobile platforms, respecting the strengths and conventions of each.
Identify opportunities to modernize experiences while maintaining quality, accessibility, trust, and consistency.
Explore thoughtful applications of AI-enabled experiences, conversational interfaces, and emerging interaction models.
Define problems, evaluate tradeoffs, and propose solutions balancing client needs, business goals, experience quality, and technical considerations.
Own delivery of design work, proactively address challenges, and keep partners aligned from early exploration through implementation.
Partner with Experience Design, Product, Engineering, Research, Content, and other cross-functional teams.
Facilitate design reviews, consultations, and workshops to improve work and create shared understanding.
Use research, analytics, client feedback, and design judgment to guide decisions.
Question assumptions constructively and help teams find better solutions when needed.
Influence direction through rationale, storytelling, prototypes, and examples.
Support and mentor other designers, share knowledge, and remain open to learning from teammates.