User Experience Researcher - Fall 2026 Co-op
About The Position
We are looking for an aspiring researcher to join our User Experience Research team. This role involves planning and conducting research on UX design projects that directly impact the experience of millions of users worldwide. We aim to gain a deep understanding of the problems users face and help others develop empathy so we can develop a product that is easy, flexible, and smart. At D2L, UX Research is part of the larger Product Design Team. This means we work closely with Product Designers to inform the design on product initiatives. We get involved early in development projects to conduct research about our users’ goals, motivations, and challenges. As designers work through the phases of their projects, we stay deeply engaged and execute usability research to make sure that the final product is meeting our users’ needs and expectations. The Product Design Team is part of our larger Technology, Engineering, and Design organization that is responsible for creating and developing all of D2L’s products. This means that we collaborate with not only designers, but also Product Managers, Developers, and many other talented D2Lers on our research projects.
Requirements
- Completed at least 1 research methods course
- Experience with research design and controlled data collection
- Experience recruiting and testing participants
- Experience working in a team
- Strong interpersonal, written, and oral communication skills
- Strong critical thinking and problem solving
- Highly motivated and able to work independently
- Strong organizational and multitasking skills
- Basic computer literacy
- Familiarity and interest in AI tools (ChatGBT, CoPilot,etc.)
- Currently enrolled in a post-secondary program, and will not graduate prior to this co-op role (preference for students enrolled in an official co-op program)
- Able to work 40 hours per week
- Able to work in-person from a D2L office (office location dependent on role)
Nice To Haves
- preference for students enrolled in an official co-op program
Responsibilities
- Participate in the experimental design process
- Collaborate closely with Product Designers and Product Managers
- Facilitate moderated UX Research studies
- Lead research operations efforts for studies (recruitment, tools, materials, etc.)
- Assist with data analysis (qualitative & quantitative)
- Communicate research findings to cross-functional teams and leadership
- Contribute to team meetings and level up colleagues
Benefits
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
