User Experience Researcher, Qualitative

Meta•Menlo Park, CA

3d•$93 - $266,000

About The Position

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide-range of perspectives and stem from many different backgrounds.

Requirements

Bachelor's degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 11+ years relevant experience, or PhD and 8+ years relevant experience
Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
Interest in and experience executing hands-on, primary research
Experience translating research findings into strategic narratives
Work independently and autonomously

Nice To Haves

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
Experience with design tools, design systems, or developer/designer productivity tooling
Experience partnering with design leadership on strategic research that shapes product direction
Familiarity with AI-powered workflows or research on how AI changes professional practices
Experience with consumer products, consumer insights, or product development

Responsibilities

Work closely with product and business teams to identify research topics
Act as a thought leader in the domain of research, while advocating for the people who could use our products
Design and execute end-to-end custom primary research using a wide variety of methods
Design studies that address both user behavior and attitudes
Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
Communicate results and illustrate suggestions in compelling and unique ways
Work cross-functionally with design, product management, content strategy, engineering and marketing
Generate insights that both fuel ideation and evaluate designs