User Experience (UX) Field Researcher

SAIC • Aberdeen Proving Ground, MD

1d • Onsite

About The Position

SAIC is seeking an experienced UX Field Researcher to support a mission-critical modernization program delivering a modular, adaptable software suite of essential capabilities across multiple warfighting functions. In this role, you will serve as the critical link between operational end-users and design and development teams, capturing real-world user behaviors, needs, and pain points to drive intuitive, mission-effective software experiences. This position operates across cloud and tactical edge environments, conducting field research and usability studies in both garrison and deployed settings, including Denied, Degraded, Intermittent, and Low Bandwidth (DDIL) environments, to ensure solutions are optimized for the unique demands of the operational user. The work is to be performed at the customer site at Aberdeen Proving Ground (APG), MD. This role is contingent upon award news in Fall 2026.

Requirements

• Experienced UX Field Researcher
• Experience conducting field research and usability studies in garrison and deployed settings
• Experience in Denied, Degraded, Intermittent, and Low Bandwidth (DDIL) environments
• Understanding of Human System Integration (HSI) principles
• Knowledge of UI/UX best practices
• Experience evaluating platform usability including navigation, workflow efficiency, data visualization, symbology rendering, and overall user experience
• Experience supporting testing and validation of tactical edge configurations
• Experience accounting for user experience requirements in degraded connectivity and constrained hardware scenarios
• Experience participating in product demonstrations, design reviews, and agile development cycles
• Experience collaborating with vendors, partners, requirements analysts, and Government stakeholders

Responsibilities

• Plan and execute field research studies, contextual inquiries, and usability evaluations with operational end-users across multiple echelons, security domains, and mission environments
• Translate observed user behaviors, workflows, and pain points into actionable design insights, personas, journey maps, and user stories that inform platform development priorities
• Serve as the primary advocate for the end-user, ensuring Human System Integration (HSI) principles and UI/UX best practices are embedded throughout the software development lifecycle
• Evaluate and validate platform usability including navigation, workflow efficiency, data visualization, symbology rendering, and overall user experience against operational requirements and mission context
• Support testing and validation of tactical edge configurations, ensuring user experience requirements account for operations in DDIL environments including degraded connectivity and constrained hardware scenarios
• Participate in product demonstrations, design reviews, and agile development cycles, providing rapid user-centered assessment of solution compliance and operational utility
• Collaborate with vendors, partners, requirements analysts, and Government stakeholders to ensure user research findings are accurately captured, communicated, and translated into verifiable design requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed