User Experience Designer

Farm Credit Services of America • Omaha, NE

6d • Hybrid

About The Position

The User Experience Designer works from the Omaha, Nebraska office three days per week and helps deliver user-centered solutions that support customer needs and collaboration. The role creatively solves user challenges and creates simple, engaging digital experiences for websites and applications. The designer applies independent problem-solving and self-direction while collaborating openly with teammates, and provides design leadership and mentoring throughout the process from concept through implementation and post-implementation.

The position guides the organization on user experience design practices and trends and how to incorporate them into development. It leads concept development, wireframing, high-fidelity design, interaction models, and information architecture, and conducts design reviews. Work includes interaction and visual design, design research, collaboration with product managers and stakeholders on stories and requirements, and mentoring and training. The role requires 10% travel, including day and overnight travel.

Requirements

• At least 4 years of experience as a user experience designer, interaction designer, information architect, or in a similar role.
• Demonstrated ability to manage small projects and design medium to large solutions.
• Advanced experience using Figma.
• Candidates should be prepared to present a portfolio demonstrating experience solving complex UX problems and creating user-centered designs.
• Must work from the Omaha, Nebraska office three days per week.
• Able to travel 10%, including day and overnight travel.

Nice To Haves

• Bachelor’s degree in Human Computer Interaction (HCI), Engineering, Computer Science, or Design.

Responsibilities

• Facilitate use-case scenario development and plan and execute usability testing to inform interactive prototypes.
• Champion design system and style guide updates based on user feedback, trends, and best practices.
• Align interaction patterns with user goals through conversations across design and development teams.
• Apply information architecture principles to content structure, organization, and user wayfinding.
• Apply brand guidelines and design systems to create visually cohesive, on-brand experiences.
• Collaborate with relevant teams to incorporate brand strategy into design solutions.
• Lead ideation, elaboration, and sketching sessions.
• Translate business and customer needs into outputs such as personas, storyboards, customer journey maps, and use-case scenarios.
• Design wireframes and high-fidelity comps in accordance with design systems.
• Plan, execute, and analyze pragmatic testing scenarios; moderate usability tests.
• Conduct user interviews and contextual inquiry activities.
• Incorporate user preferences, usability findings, and visitor data into in-flight designs.
• Collaborate with product managers and stakeholders to balance customer needs with business objectives and explain how design solutions meet requirements.
• Help translate user stories and business requirements into actionable design solutions and specifications.
• Identify design challenges or opportunities arising from requirements and propose solutions.
• Develop a learning environment for UX designers with guidelines aligned to the associations’ vision, strategic initiatives, and business unit goals.
• Promote open communication and cross-functional dialogue about design priorities and constraints.
• Provide design leadership to project teams and mentor team members as needed.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k).
• Vacation, sick leave, paid holidays, and parental leave.
• Life and disability insurance.
• Employee Assistance Program (EAP).
• Wellness programs.
• Tuition assistance.
• Short-term incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level