US Office Support and Operations Intern

Eupry ApS • Raleigh, NC

3d • Hybrid

About The Position

Join Our Growing U.S. Team at Eupry! Would you like to launch your career in the life science industry? Eupry is looking for a part-time Customer Support Intern to help handle customer inquiries via phone and email out of our Raleigh, NC office. This is a unique opportunity to not only support customers but also play a pivotal role in building the culture of our brand-new U.S. office.

Eupry is transforming compliance in the Life Science industry, helping companies like AstraZeneca, Novo Nordisk, Novonesis, and Ferring Pharmaceuticals ensure safe storage of critical products like medicines and vaccines. You'll be part of an innovative team that's modernizing how compliance is done — making it smarter, faster, and more reliable. With over 20 nationalities represented, we're a truly international company that values diversity, collaboration, and personal growth. This internship is a real door-opener. Whether your next step is continuing with Eupry or pursuing a career in the Life Science industry, you'll leave with meaningful experience, industry knowledge, and a strong professional foundation. We're growing at over 100% year-over-year, and you'll be joining our U.S. headquarters in Raleigh alongside our Founder, Adam Hartmann-Kruckow.

Requirements

• Fluency in English (additional languages are a plus)
• Strong problem-solving skills and attention to detail
• Service-minded with a strong sense of responsibility and ownership
• Must be authorized to work in the U.S.
• Available for evening shifts and partial in-office days as scheduled

Nice To Haves

• Prior experience in a customer-facing role is a plus
• A curiosity for technology — familiarity or interest in AI tools, connected devices, or IoT solutions fits well with the kind of work we do as a life science tech company

Responsibilities

• Respond to customer inquiries via phone and email in a timely and accurate manner
• Troubleshoot and report product malfunctions
• Collaborate with internal teams to ensure the correct information is delivered to customers
• Help foster a supportive and positive team culture in our Raleigh office

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed