Council Meeting Operations and Office Support - Operations Assistant

Pierce County•Tacoma, WA

1d•Onsite

About The Position

This position is in office. This is a unique opportunity to play a vital role in keeping Pierce County Council meetings running smoothly while supporting the day-to-day operations of the Council office. About half of your time will be spent serving as the Zoom host for public Council and committee meetings, where you'll troubleshoot technical issues in real time and help ensure a professional experience for Councilmembers, staff, and the public. The remainder of your time will be spent supporting office operations, assisting with administrative functions, and serving as a welcoming first point of contact for visitors. The Pierce County Council is the legislative and policy-making body of Pierce County government. As a Home Rule Charter County, Pierce County operates with a clear separation between the elected County Executive and the seven-member, district-based County Council. Serving a population of more than 925,000 residents, the Council reviews and acts on hundreds of ordinances and resolutions each year, providing oversight and direction on a wide range of issues affecting the County. The Council also reviews and adopts the County’s budget, a critical process that allocates resources and sets priorities for County services. Working in a fast-paced, highly visible environment, the Council regularly engages with the public and receives briefings from executive departments and other elected officials to ensure transparency, accountability, and informed decision-making. Through close collaboration with County leadership, partner jurisdictions, and the community, the Council plays a central role in shaping the future of Pierce County.

Requirements

One or more years of progressively responsible experience directly related to the duties of the position.
High School diploma or GED
As a condition of employment, the applicant will need to authorize and complete a background check.

Nice To Haves

Experience working in a public agency with elected officials is preferred.

Responsibilities

Manage technical setup ensuring necessary equipment is functional and properly setup for Zoom.
Provide Zoom hosting and technical support for Council and committee meetings.
Provide Zoom support for remote Council and committee activity.
Troubleshoot technical issues with Councilmembers, staff, presenters, and the public who attend meetings virtually.
Provide technical expertise for microphones, cameras, and audio systems for those participating in Zoom meetings.
Facilitate public testimony by managing Zoom attendees and enabling them to speak in Zoom Webinars as needed.
Monitor the virtual components of committee hearings to ensure the security, dependability, and transparency of the legislative committee process.
Ensure that meetings are recorded using Zoom Cloud recording.
Provide audio and video assistance for participants joining virtually, if needed.
Enable Zoom accessibility options to allow for more accessible Zoom hearings.
Communicate with colleagues to give and receive support.
Coordinate with PCTV for all required cablecast meetings as needed.
Performs receptionist and general office duties during periods when the Council and its committees are not meeting; and responds to routine inquiries by telephone or person-to-person.
Provides support to the IT and Operations Supervisor and the Chief of Staff with a variety of other office operations and administrative tasks such as organizing, maintaining and retrieving information and documents from files and records; processing requisitions, vouchers and invoices; validating payments and placing orders for department.