Office Operations Intern

Make-A-Wish Foundation of IllinoisChicago, IL
Hybrid

About The Position

This internship supports the Operations team at Make-A-Wish Illinois and offers the opportunity to gain first-hand experience in office management. The Office Operations Intern will report to the People Operations Coordinator and assist with tasks related to operational logistics and day-to-day office operations as well as key creative projects related to making the office a more magical place for our wish families to visit.

Requirements

  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Ability to work in a fast-paced, collaborative environment
  • Proficiency with Microsoft Word and Excel
  • Desire to contribute to the mission of Make-A-Wish
  • Must be currently enrolled in a college or university academic program
  • Must be able to commute to our downtown Chicago office located at 200 W Monroe St, Suite 1801 Chicago, IL 60606 and be onsite weekly on Tuesdays and Thursdays
  • Minimum age for all internships is 18
  • Selected candidates will be asked to participate in a criminal background check

Nice To Haves

  • Coursework in Non-Profit Management, Business Management, Office Management, Design, and/or Hospitality

Responsibilities

  • Contribute to a more magical in-person experience for our Wish kids and their families through the creative direction & execution of updating our Wish Conference Room. Includes cross-departmental collaboration to understand needs for the space
  • Assist with shipping and mailing projects, including researching mailing machine options
  • Create Office Reference Sheet to capture all office-related materials, info, links, etc.
  • Creative direction & execution of better organizing our shipping & mailing area to make it more functional and wishy!
  • Revamp Shipping & Mailing Guide to reflect recent changes
  • Support with basement storage organization
  • Catering, onsite support of staff retreat (if dates align)
  • Respond to phone calls and voicemails from the main line connecting with the appropriate staff member
  • Support the maintenance of functional and fully stocked office and kitchen
  • Registering visitors with building management through the online tenant portal
  • Corresponding with building management in-person or via email
  • Greeting onsite guests and visitors
  • Additional duties as assigned

Benefits

  • An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside.
  • In addition to the learning opportunities outlined in the internship description, interns also have the opportunity to:
  • Participate in connection sessions with each member of our executive leadership team
  • Participate in skill-building workshops and check-ins lead by Human Resources
  • Build working relationships cross-departmentally with staff and fellow interns
  • Contribute to our mission of granting wishes for children with critical illnesses
  • Receive recognition from supervisor(s) and staff during cycle closeout celebration
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