US Medical Biller

Jane

32d

About The Position

The US Medical Biller delivers accurate, timely billing support to Jane’s U.S.-based clinic customers. The role handles claims, denials and rejections, payment posting, account reconciliation, and proactive communication with clinics. It also contributes to the growth and operation of Jane’s billing service by documenting processes, sharing knowledge, identifying payer and workflow issues, and collaborating on improvements to Jane’s billing tools and services.

The position works closely with the U.S. Insurance Lead, Billing Experts, the broader Support team, payers, and clinic staff. Jane describes its work environment as a fast-growing, collaborative SaaS company where team members adapt, learn, communicate openly, and focus on improving customer experience.

Requirements

• 3–5+ years of U.S. medical billing experience, including full-cycle billing.
• Experience working with Medicare, Medicaid, commercial insurance, and workers’ compensation.
• Familiarity with billing systems such as Office Ally, Availity, Kareo, Epic, or similar tools.
• Strong understanding of CPT, ICD-10, and HCPCS, and the ability to interpret EOBs and ERAs.
• Clear, professional communication skills and the ability to build rapport with clinic staff.
• Collaborative and detail-focused approach to work.

Responsibilities

• Submit clean claims efficiently and accurately for assigned clinics.
• Follow up promptly and clearly on denials and rejected claims.
• Post payments, reconcile accounts, and communicate proactively with clinics.
• Help create internal billing documentation and resources for knowledge sharing.
• Identify trends, payer issues, and process gaps, and collaborate on improvements.
• Support the development and improvement of Jane’s U.S. billing tools and services.

Benefits

• Flexible benefits options with a range of health, dental, and vision plans, including a 100% employer-paid option.
• Life insurance and disability coverage for income protection.
• Choice of an FSA or HSA for medical expenses, with the HSA available with the high-deductible plan option.
• Well-being services including One Medical virtual care, Spring Health mental health support, and XP Health vision care.
• Annual salary increase on the employee’s work anniversary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed