US Customs Writer

Jori International Ltd.•Houston, TX

About The Position

JORI Logistics is seeking a highly motivated individual to join their USA Customs Department as a full-time US Customs Writer. This role requires a strong attention to detail, excellent written and verbal communication skills, and a customer service-oriented approach. The successful candidate will be resourceful, contribute ideas, and collaborate effectively with JORI colleagues across departments to ensure optimal client service. This is not a standard operational position; it demands initiative and problem-solving capabilities.

Requirements

Analytical skills
High degree of data entry accuracy
Ability to work flexible schedules and certain weekends.
Must be able to communicate effectively with Customers through phone calls and emails.
Customer service experience
Experience with US Customs Procedures

Nice To Haves

CCS Certification or US Customs Brokerage License

Responsibilities

Entry writing for truck/ocean/air clearances, and complete entry summaries of US Rail Customs Declarations for new and existing accounts.
Problem-solve day-to-day operational issues, solve entry problems, file border entries/ISFs, and monitor in-bond movements for in-transit entries.
Ensure data is entered into Cargowise for transmission of Entry Summary and check EDI failures for rail shipments (especially during the weekends).
Provide outstanding customer service when communicating with clients and requesting missing data from reports, commercial invoices, etc.
Perform audit review on all assigned brokerage files and payments to customs.
Maintain and keep current all customs compliance documentation.
Process documents through Cargowise, obtaining Customs release and other government agency releases as appropriate.
Complete invoicing of the import account for services rendered.
Review and monitor all Customs rejections, requests for information for clients and any other government agency, and correspondence.
Adhere to all domestic and international shipping regulations and mandatory daily correspondence with overseas offices.
Work closely with other departments to deliver a high level of service to customers and perform other duties as assigned.