US CEP TA Product Training Learning Strategy Specialist, Director - Migraine

Pfizer • New York City, NY

3d • Hybrid

About The Position

GCET is built to shape and deliver an integrated learning strategy with the business; with a fit for purpose toolkit & market leading SMEs that ensure every role learns, practices and grows in alignment with our core competencies. GCET is a Cross Functional Learning Team who designs learning using content and instructional design standards to build and deliver the right content, expert, and tool for every learning, from onboarding to field mastery. The US CE (TA) Product Training Learning Strategy Specialist – this role is responsible for the creation and execution of a learning strategy and plan for a therapeutic area (TA). The role is responsible for designing product training for CFCs leading to improved execution of brand strategies and focus skill area, ensuring that CFCs have the skills and knowledge required to successfully represent Pfizer in the marketplace. This role represents GCET and the Customer Engagement Product Training Delivery Team to the brand/TA leadership, participates as a strategic partner, thoroughly understands the complexity of the TA and CEP, and translates that into defining, developing and delivering training services to meet the needs of the business in support of in-role upskilling, POAs, critical market needs, and other product business-related initiatives. Serving as the subject matter expert, the role is expected to maintain up to date expertise on the therapy, market, and sales approaches associated with the assigned product/TA.

Requirements

• Bachelor’s degree required with 10+ years of experience in sales, marketing, and/or training.
• Previous marketing experience or relevant HQ experience.
• Ability to align knowledge with business priorities and execute strategies accordingly.
• Executive presence and ability to influence senior stakeholders
• Strong interpersonal skills with a track record of building partnership, interacting with stakeholders at various levels, and working collaboratively across functions to meet shared objectives.
• Outstanding presentation, facilitation, and writing skills.
• Project management experience and organizational abilities to simultaneously manage multiple complex projects
• People leadership experience, direct or cross-functional, including developing people to meet goals, providing constructive feedback, and employee motivation.
• Ability to understand the business environment and objectives and develop solutions accordingly.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Colleague must be based at NYHQ and be able to travel to training events, POA meetings, congresses, etc.
• Travel may be 25-50%.
• Candidates must be authorized to be employed in the U.S. by any employer.
• U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
• This position requires permanent work authorization in the United States.

Nice To Haves

• Previous Migraine TA experience

Responsibilities

• Serve as the primary representative of the Customer Engagement Training organization, acting as a strategic partner to brand leadership to drive Migraine BU and Brand strategic priorities.
• Foster strong relationships with Business Unit Partners, collaborating closely with Leadership, Marketing, Medical, Sales, Regulatory, and Legal teams to prioritize L&D needs and manage demands effectively.
• Engage with brand senior management to clarify brand imperatives, set priorities for knowledge and skills interventions, define desired learning outcomes, and develop learning strategy.
• Define both short-term and long-term L&D priorities for sales team for Migraine brands, in collaboration with Migraine business and brand leadership as well as other key stakeholders.
• Navigate the complexity of the Migraine Business Unit, including evolving market access landscape and unique market dynamics to develop learning materials to support Migraine Product Training delivery.
• Spearhead the development of brand training programs in accordance with Migraine business strategies, Migraine BU needs, selling and coaching model constructs, and pre-determined impact and outcome metrics.
• Strategize and develop learning journey and brand curriculum to address brand needs, coordinating with Product Training Delivery team members for an integrated approach to content development and mastery.
• Collaborate with Product Training Delivery and teammates and other relevant GCET stakeholders to determine suitable content for implementation in alignment with platform and brand strategies.
• Act as TA integrated training expert for the current selling and coaching framework, market and customer content, disease state and treatments across the current and future product portfolio.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director