Director, Learning Strategy & Operations

Fidelity•Smithfield, RI

1d•Onsite

About The Position

This role is responsible for ensuring our project management practice, learning experience design and learning technology are best in class. This role will work with L&E team members to manage team capacity, reporting and dashboard design, as well as multi-media solutions delivery and learning technology infrastructure. Additionally, you will serve as the team point of contact for our learning and enablement platform, Allego. Thinking creatively and innovating across our deliverables with Allego capabilities will be a top focus of this role.

Requirements

Background and experience in Learning and Development, User Experience Design, Operations, Learning Technology preferred.
Financial services and client facing sales support experience a plus.
Proven history of forward-thinking design, organizational effectiveness and navigating competing priorities with hard deadlines.
A balance of strategic, technical, operational and tactical skills.
Ability to collaborate with team and business partners with confidence and credibility and exhibit strong understanding of issues and challenges for the businesses.
Track record of thriving in changing and challenging environments.
Competence in effectively applying your analytical and critical thinking skills to drive insight and decision making.
Willingness to take calculated risks, drive innovation.
FINRA Series 7 and 63 required or obtained within 90 days.
FINRA 24 Required 30-60 days after the 7,63 are obtained.

Responsibilities

Manage team capacity, reporting and dashboard design.
Oversee multi-media solutions delivery and learning technology infrastructure.
Serve as the team point of contact for the learning and enablement platform, Allego.
Innovate across deliverables using Allego capabilities.