Director, Learning Strategy & Operations

Fidelity InvestmentsSmithfield, RI
$95,000 - $186,000Onsite

About The Position

This role is responsible for ensuring our project management practice, learning experience design, and learning technology are best in class. The individual will work with Learning & Enablement (L&E) team members to manage team capacity, reporting and dashboard design, as well as multi-media solutions delivery and learning technology infrastructure. Additionally, this role will serve as the team point of contact for our learning and enablement platform, Allego, with a top focus on thinking creatively and innovating across our deliverables with Allego capabilities.

Requirements

  • Background and experience in Learning and Development, User Experience Design, Operations, Learning Technology preferred.
  • Financial services and client-facing sales support experience a plus.
  • Proven history of forward-thinking design, organizational effectiveness and navigating competing priorities with hard deadlines.
  • A balance of strategic, technical, operational and tactical skills.
  • Ability to collaborate with team and business partners with confidence and credibility and exhibit strong understanding of issues and challenges for the businesses.
  • Track record of thriving in changing and challenging environments.
  • Competence in effectively applying analytical and critical thinking skills to drive insight and decision making.
  • Willingness to take calculated risks, drive innovation.
  • FINRA Series 7 and 63 required or obtained within 90 days.
  • FINRA 24 Required 30-60 days after the 7, 63 are obtained.

Responsibilities

  • Manage team capacity, reporting and dashboard design.
  • Oversee multi-media solutions delivery and learning technology infrastructure.
  • Serve as the team point of contact for the learning and enablement platform, Allego.
  • Innovate across deliverables using Allego capabilities.
  • Ensure project management practice, learning experience design, and learning technology are best in class.

Benefits

  • Comprehensive health care coverage
  • Emotional well-being support
  • Market-leading retirement
  • Generous paid time off
  • Parental leave
  • Charitable giving employee match program
  • Educational assistance including student loan repayment
  • Tuition reimbursement
  • Learning resources to develop your career
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