US Account Manager

Victory Consulting Firm • Locust, NC

21h

About The Position

The US Account Manager serves as the primary liaison between Victory Consulting Firm LLC and its United States-based clients. The role is responsible for driving revenue growth, maintaining strong client relationships, and ensuring successful delivery of consulting services across a diverse portfolio of accounts. The position is full-time and based at 11836 Glenwood Drive, Locust, NC 28097.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field, or equivalent professional experience.
• Excellent verbal and written communication skills, including the ability to present complex ideas clearly and persuasively.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency with CRM software such as Salesforce and Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Ability to manage multiple client relationships simultaneously while meeting deadlines.
• High level of professionalism and integrity, with a customer-first mindset.

Nice To Haves

• 3–5+ years of experience in account management, sales, or client services within consulting, professional services, or technology.
• Track record of meeting or exceeding sales targets and growing existing account revenue.
• Experience working with US-based clients, preferably in a B2B context.
• Knowledge of the consulting industry and familiarity with project-based service delivery models.
• Experience negotiating contracts and managing complex renewal cycles.

Responsibilities

• Develop and execute strategic account plans to achieve and exceed revenue targets.
• Serve as the main point of contact for assigned US accounts, addressing client inquiries, concerns, and opportunities promptly.
• Identify upsell and cross-sell opportunities and present tailored solutions aligned with client business objectives.
• Collaborate with internal consulting, delivery, and support teams to ensure seamless service delivery and client satisfaction.
• Prepare and deliver performance reports, forecasts, and presentations for clients and internal stakeholders.
• Monitor US market trends, competitor activities, and emerging opportunities.
• Negotiate contracts, pricing, and renewal terms in accordance with company policies and profitability guidelines.
• Maintain accurate, up-to-date account information and activity logs in the CRM system.
• Participate in industry events, networking functions, and client meetings to strengthen relationships and enhance brand visibility.

Benefits

• Performance-based bonuses and commission opportunities.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement savings plan with company match.
• Paid time off and holidays.
• Flexible work arrangements.
• Professional development assistance, including training, certifications, and conference attendance.
• Employee assistance program (EAP) and wellness initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level