Urgent Care Veterinary Assistant

Mission Pet Health•Worcester, MA
•Onsite

About The Position

Veterinary Urgent Care Center (VUCC) – Worcester is seeking a PRN Urgent Care Veterinary Assistant for its four-doctor hospital. The hospital bridges general practice and emergency medicine, treating non-life-threatening illnesses and injuries in dogs and cats, and may also see select exotic pets depending on the veterinarian on duty. The role supports veterinarians and technicians with hands-on patient care in a fast-paced urgent care setting, while helping maintain efficient workflows and a positive client experience. The position offers opportunities to develop technical and emergency-care skills in a collaborative, supportive environment. The hospital treats conditions including vomiting and diarrhea, ear and skin infections, lameness and minor injuries, allergic reactions, wounds and abscesses, urinary concerns, and cases requiring minor surgical procedures, diagnostics, or imaging. Team members have access to in-house diagnostic laboratory equipment, paperless medical records, online scheduling and client communication platforms, and digital workflows. This is a PRN role with scheduling arranged around the employee’s availability. Weekday and weekend shifts are available, and flexibility and reliability are important. Evening, weekend, and holiday availability may be needed.

Requirements

  • At least 1 year of veterinary experience.
  • Ability to stay calm, composed, and efficient during a medical crisis.
  • Confidence and skill in handling pets.
  • Proficiency in basic laboratory, pharmacy, and nursing skills.
  • Strong communication skills and ability to collaborate in a fast-paced team environment.
  • Flexible schedule and availability to work evenings, weekends, and holidays as needed.
  • Flexibility and reliability for work in an urgent care setting.

Nice To Haves

  • Emergency-room or high-volume veterinary experience.
  • Interest in building emergency-care experience or transitioning from general practice into urgent care.

Responsibilities

  • Triage urgent care patients.
  • Obtain patient histories and perform treatments.
  • Place IV catheters and collect laboratory samples.
  • Assist with diagnostics and imaging.
  • Monitor anesthesia and assist with minor surgical procedures.
  • Administer medications and treatments.
  • Communicate with clients about treatment plans and home care.
  • Collaborate with doctors and technicians to provide efficient, high-quality patient care.
  • Assist with check-ins, payments, and client communications with empathy and professionalism.
  • Maintain accurate records and a clean, safe hospital environment.
  • Help keep clinic workflows efficient, including during medical emergencies.
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