Urgent Care Senior Veterinary Assistant

American Veterinary Group•Mesa, AZ
•Onsite

About The Position

UrgentVet bridges the gap between daytime general practice and emergency/overnight care, providing after-hours care for canine and feline patients without additional emergency-clinic fees. Hospitals treat common urgent cases such as wounds, ear infections, vomiting and diarrhea, and euthanasia. The paperless clinics are equipped with cloud-based EMR, digital X-ray, and IDEXX in-house laboratory equipment. The Senior Veterinary Assistant helps provide outstanding patient care, team leadership, and client service in a fast-paced urgent care clinic. The position requires regular on-site presence to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and help maintain the safety and well-being of patients, clients, and staff. The employer will consider reasonable accommodation requests in accordance with the ADA and applicable laws.

Requirements

  • Prior customer service experience.
  • Prior experience working with animals in a hospital setting.
  • Animal handling experience, including patient restraint, sample collection, and monitoring.
  • Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Professionalism, dependability, positive communication skills, and ability to multitask in a hands-on environment.
  • Strong work ethic and social and organizational skills.
  • Ability to lift 40 lbs.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Regular on-site attendance is required.
  • Full-time employees may be required to travel for on-site training and onboarding.

Nice To Haves

  • Energetic, people-and-pet-focused approach.
  • Interest in professional growth or pursuing veterinary technician education.

Responsibilities

  • Provide patient care and client service in an urgent care clinic.
  • Provide team leadership.
  • Handle and restrain animals, collect samples, and monitor patients.
  • Perform clinical tasks including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Perform facility maintenance and client education.
  • Maintain an on-site presence to support patient care, time-sensitive needs, team collaboration, and safety.

Benefits

  • Medical, dental, and vision plan options
  • 401k match
  • Generous paid time off
  • Paid parental leave
  • Paid maternity leave
  • One Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and e-training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician students
  • Tuition reimbursement for credentialed/registered Veterinary Technicians
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