Urgent Care Veterinary Assistant

American Veterinary Group•Matthews, NC
•Onsite

About The Position

UrgentVet provides after-hours urgent care for canine and feline patients, bridging the gap between daytime general practice and emergency or overnight care. Its paperless clinics treat common urgent cases such as wounds, ear infections, vomiting and diarrhea, and euthanasia. Clinics use cloud-based electronic medical records, digital X-ray, and IDEXX in-house laboratory equipment. The Veterinary Assistant helps provide patient care, team leadership, and client service in a fast-paced urgent care clinic. This role requires regular on-site presence to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. The position may require travel for on-site training and onboarding. The employer will consider reasonable accommodation requests in accordance with the ADA and applicable laws.

Requirements

  • Prior customer service experience.
  • Prior experience working with animals in a hospital setting.
  • Animal handling experience, including patient restraint, sample collection, and monitoring.
  • Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Professionalism, dependability, positive communication, and the ability to multitask in a hands-on environment.
  • Strong work ethic and social and organizational skills.
  • Ability to lift 40 lbs.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Ability to maintain regular on-site presence.

Responsibilities

  • Help provide outstanding patient care, team leadership, and client service.
  • Handle and restrain animals, collect samples, and monitor patients.
  • Perform clinical tasks including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Maintain the facility.
  • Educate clients.

Benefits

  • Medical, dental, and vision options
  • 401(k) match
  • Paid time off
  • Paid parental leave and paid maternity leave
  • One Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and electronic training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician students
  • Tuition reimbursement for credentialed or registered Veterinary Technicians
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