Urgent Care Tech

St. Luke's University Health Network•Hamburg, PA

About The Position

The Urgent Care Technician supports Urgent Care and Occupational Medicine by performing clerical and clinical duties that help ensure smooth operations and quality patient care. The role is a vital member of the Care Now service line and works with nursing staff and providers to support high-quality, patient-centered care and a positive, efficient patient experience.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.

Nice To Haves

  • Medical terminology.

Responsibilities

  • Assess patient acuity in waiting areas and escort patients to exam rooms.
  • Complete patient intake by gathering medical history and obtaining vital signs.
  • Prepare patients and rooms for visits by setting up necessary instruments and equipment.
  • Schedule patients for advanced care with specialty providers, workers’ compensation follow-ups, and other clinical services as needed.
  • Perform point-of-care testing according to protocol.
  • Clean, calibrate, and maintain equipment and exam rooms.
  • Maintain competency in specimen collection.
  • Perform Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for urine, saliva, hair, breath, and blood specimens.
  • Assist nursing staff and providers in delivering high-quality, patient-centered care.
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