Urgent Care Medical Lab Technician

Beth Israel Lahey Health•Chelsea, MA
•$37 - $50

About The Position

Performs clinical and practice support functions in coordination with the health care team to help expedite patient flow in an urgent care setting. Performs moderately complex laboratory tests, daily quality controls on laboratory devices, confirms accurate results, communicates results to the attending physician and clinical team, and accurately documents results in the laboratory information system (LIS). The role also includes a wide range of patient care and clinic support duties. Employees must be competent to provide care to toddlers, children, adolescents, young adults, middle-aged adults, and elderly patients. The work requires close attention to detail, adaptability to daily changes, and independent judgment in managing priorities. The role may involve exposure to infectious diseases, airborne and bloodborne pathogens, and chemicals, as well as frequent face-to-face and hands-on contact with patients.

Requirements

  • Associate degree required.
  • Basic Life Support (BLS) certificate required.
  • 0–1 years of related work experience required.
  • Basic computer familiarity and ability to navigate web-based applications.
  • MA, EMT, CNA, or LNA certificate or diploma; or at least five months of direct patient care experience in a clinical or research setting, such as work as a medical assistant, patient care technician, or clinical nursing assistant; or nursing or medical student status with completion of one clinical rotation.
  • Competence to provide patient care to toddlers (2–4 years), children (4–10 years), adolescents (10–16 years), young adults (16–30 years), middle-aged adults (30–60 years), and elderly adults (60+ years).

Responsibilities

  • Perform instrument and laboratory equipment start-up, maintenance, and troubleshooting in accordance with laboratory protocols and CAP requirements; perform, evaluate, and document quality control activities and device calibration.
  • Communicate laboratory results to the clinical team, maintain test documentation, and enter results accurately and promptly into the LIS.
  • Prepare specimens and perform moderately complex laboratory tests using automated equipment and instruments to support diagnosis and treatment.
  • Maintain required training and education, achieve ongoing competencies, and run and document mandated CAP proficiency testing samples.
  • Provide patient care, including taking vital signs, performing EKGs, wound care, splinting, phlebotomy and specimen collection; transport patients as needed, assist with crutch walking, and support providers during procedures.
  • Maintain adequate inventory and stock medical, surgical, laboratory, reagent, office, linen, and other clinical supplies; clean used equipment appropriately and prepare exam rooms for the next patient.
  • Prioritize and complete duties delegated by the clinical team; monitor the care environment for regulatory compliance, round on patients, communicate unexpected delays, and perform additional functions as directed by the attending physician.
  • Maintain a calm, professional demeanor in a fast-paced and demanding clinical environment; communicate effectively and demonstrate attention to detail and problem-solving skills.

Benefits

  • Influenza vaccination is required as a condition of employment.
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