Urgent Care Medical Lab Technician

Beth Israel Lahey Health•Chelsea, MA

About The Position

Performs clinical and practice support functions in coordination with the health care team to expedite patient flow in an urgent care setting. Performs moderately complex laboratory tests, quality controls and calibrations on laboratory devices, confirms and documents accurate results in the LIS, and communicates results to the attending physician and clinical team. The role also includes a wide range of patient care duties and support for daily clinic operations. The duties listed describe the general nature and level of work and are not exhaustive.

Requirements

  • Associate degree required.
  • Basic Life Support (BLS) certificate required.
  • 0–1 years of related work experience required.
  • Basic computer familiarity and ability to navigate web-based applications.
  • MA, EMT, CNA, or LNA certificate or diploma, or at least five months of direct patient care experience in a clinical or research setting. Qualifying experience includes work as an MA, PCT, or CNA, or nursing or medical student experience with completion of one clinical rotation.
  • Ability to provide patient care to toddlers, children, adolescents, young adults, middle-aged adults, and elderly patients.
  • Effective communication, attention to detail, and problem-solving skills.
  • Must meet the organization's influenza vaccination requirement as a condition of employment.

Responsibilities

  • Start, maintain, and troubleshoot instruments and laboratory equipment according to established protocols and CAP requirements; perform, evaluate, and document quality control activities and device calibration.
  • Communicate laboratory results to the clinical team, maintain test documentation, and enter results accurately and promptly into the LIS.
  • Prepare specimens and perform moderately complex laboratory tests using automated equipment and instruments to obtain results used to diagnose and treat patients.
  • Maintain required continuing training and education, achieve ongoing competencies, and run and document results for mandated CAP proficiency testing samples.
  • Perform patient care duties, including taking vital signs, conducting EKGs, wound care, splinting, phlebotomy, specimen collection, patient transport as needed, crutch-walking assistance, and assisting providers with procedures.
  • Maintain supply inventory; stock medical, surgical, laboratory, reagent, office, linen, and other clinical supplies; clean used equipment according to appropriate processes; and prepare exam rooms for the next patient.
  • Prioritize and complete responsibilities delegated by the clinical team, monitor the department's environment of care according to applicable regulations, round on patients, and communicate unexpected delays.
  • Perform additional functions as needed and under the attending physician's direction to provide efficient patient care while maintaining a calm, professional demeanor in a fast-paced clinical environment.
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