Copy of Urgent Care Medical Assistant - Part Time

Carbon Health•Escondido, CA

About The Position

The Urgent Care Medical Assistant in Clinic Operations supports providers in delivering timely, high-quality patient care in a fast-paced, walk-in urgent care setting. This hourly role requires flexibility, strong clinical skills, and excellent communication. The position performs direct patient care tasks, assists with clinical procedures, and manages administrative and documentation duties to support efficient patient flow and a positive patient experience. The Medical Assistant works 12-hour shifts and collaborates with the urgent care team to provide patient-centered, efficient, and compassionate care. The role also requires training and certification through the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests.

Requirements

At least 1 year of experience as a Medical Assistant or in a similar clinical support role.
Current Medical Assistant Certification (CMA, RMA, CCMA, or NCMA).
Current CPR/BLS certification.
Proficiency in blood draws, safe venipuncture technique, and specimen handling.
Proficiency in administering injections, including vaccines and medications, according to provider orders and protocols.
Ability to perform quality EKGs, including proper lead placement and basic equipment troubleshooting.
Strong patient care skills and the ability to interact compassionately and professionally with patients of all ages in a fast-paced environment.
Experience documenting in electronic or paper medical records, with attention to accuracy, completeness, and confidentiality.
Professional phone etiquette and clear verbal communication skills for interacting with patients, providers, and staff.
Ability to work 12-hour shifts from 7:45 a.m. to 8:00 p.m., including rotating weekends, and adapt to changing patient volumes and priorities.
Knowledge of basic infection control practices and standard precautions in a clinical environment.

Nice To Haves

Experience in an urgent care, emergency, or ambulatory care setting is preferred.

Responsibilities

Greet and room patients; obtain and document vital signs, medical histories, and chief complaints in the medical record system.
Perform blood draws, administer injections, and conduct EKGs in accordance with provider orders and clinical protocols.
Prepare patients and exam rooms for procedures, maintaining appropriate supplies, equipment, and infection control standards.
Support providers during examinations and minor urgent care procedures by setting up instruments, assisting as needed, and supporting patients.
Maintain accurate and timely medical records, including documentation of patient encounters, treatments, and test results.
Answer phones, respond professionally to patient inquiries, and route calls and messages appropriately.
Complete training and obtain Department of Transportation certification to perform Urine Drug Screens and Breath Alcohol Tests.
Coordinate patient flow and communicate with front desk staff, providers, and other staff about room availability and patient status to minimize wait times.
Provide basic diagnostic support, including point-of-care testing as permitted, and ensure proper specimen handling, labeling, and documentation.
Maintain a clean, safe, and well-stocked clinical environment, including cleaning and restocking exam rooms between patients.
Follow clinic policies, safety protocols, and regulatory requirements to support patient and staff safety.
Collaborate with the urgent care team to support an efficient, patient-centered, and compassionate care environment.